Manager, Laboratory Operations

West Pharmaceutical Products Ireland Ltd; Munster; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading pharmaceutical company in Munster seeks a Manager, Laboratory Operations to oversee routine testing. The role involves managing multiple teams, ensuring compliance with quality standards, and leading laboratory operations. Ideal candidates will have a Bachelor's in Science and at least 8 years of management experience in GMP testing. This position requires excellent communication and organizational skills, with a strong emphasis on teamwork. The job is onsite, requiring presence 5 days a week.

Benefits

Opportunities for lifelong learning

Supportive benefit programs

Inclusive work environment

Qualifications

• Minimum 8 years of management experience in GMP testing and analytical testing.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsibilities

• Manage routine testing and provide direction to lab teams.
• Lead meetings and report on lab statistics/KPIs.
• Ensure compliance with cGMP and regulatory guidelines.

Skills

Communication skills

Organizational skills

Analytical skills

Leadership ability

Problem-solving skills

Ability to work in a team

Education

Bachelor’s Degree in Science (Chemistry, Microbiology or related)

Tools

Microsoft Office

Job description

Manager, Laboratory Operations

Requisition ID: 72119

Date: Nov 20, 2025

Location:

Waterford, Munster, IE

Department: Laboratory

Description:

This is an onsite position requiring the team member to be onsite 5 days a week

No relocation is provided for this opportunity

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will be responsible to manage the daily business of routine testing. This includes providing direction, organization, and capacity planning of the release testing teams, global network support testing (product bags), preparation and reporting of Key Performance Indicators, setup of training processes in the lab team. Provide day to day support to the lab teams ensuring they are delivering to business needs. As part of the role, the position holder replaces the senior laboratory manager for assigned management tasks and during absence.

Essential Duties and Responsibilities

• Manage the day-to-day business for routine testing (up to 4 individual teams) including capacity planning
• Lead Tier 2 meetings, prepare and report lab statistics/KPIs to Tier 3
• Manage the global lab network support testing (Product bag release testing, support testing)
• Give technical support and guidance on quality processes to laboratory supervisors
• First point of contact for request regarding laboratory management from local or global positions
• Mitigate critical backlog situations and elevate as necessary
• Provide guidance on prioritization to the lab team based on input from site management
• Responsible for training processes in the lab including training of new test supervisors
• Approve for laboratory management in quality processes, e.g. CAPA, Deviation, Laboratory Investigations, and ensure timely closure
• Implementation of processes and procedures to ensure on-time delivery of all testing in compliance with cGMP and regulatory guidelines/industry standards and local and global safety guidelines
• Review and approve documents such as laboratory investigations, work instructions, SOP’s, etc.
• Participate in cross functional teams as laboratory operations leads to provide input and consultation for laboratory testing and projects.
• Keep current with new technologies and cGMP regulations
• May have people management responsibilities

Education

• Bachelor’s Degree in Science with focus on Chemistry, Microbiology or related scientific area required

Work Experience

• Minimum 8 years of experience of management experience, GMP testing, analytical testing and instrumentation required

Preferred Knowledge, Skills and Abilities

• Ability to take initiative, to work efficiently to meet deadlines, and to work in a team environment are essential
• Able to work independently and remain self‑motivated with minimal direct supervision
• Highly organized, thorough, and possess and practice good record keeping skills
• Good communication skills
• Service orientation
• Technical understanding
• Strong analytical and problem solving skills. Superior verbal/written skills
• Good punctuation, spelling, grammar and attention to detail
• Resilience and ability to work in a team
• Continuous willingness to undergo further training
• Independent way of working
• Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety and quality rules
• Must function effectively in a diverse, cross‑functional team
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Able to follow directions, prioritize tasks, and work independently
• Must have excellent interpersonal, written and verbal communication skills
• Must be proficient in Microsoft Office tools and capable to learn other software programs
• Able to review regulatory code and learn safety standards
• Occasionally come in earlier than their normal afternoon start time

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Light‑Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements

• Job‑related activities that require a physical activity such as standing in laboratory environment
• Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms.
• Job‑related activities that require a mental skill or ability such as communication, quick decision making, interpreting data, reading or writing, public speaking, etc. (e.g., Must be able to express or exchange ideas with employees; Must be able to understand direction and adhere to established procedures) #LI‑NJ1 #LI‑Onsite

What We Offer

This is an onsite position requiring the team member to be onsite 5 days per week

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre‑employment drug screening.