Lobby Floor Supervisor – Guest Experience Champion

Supermacs; Sligo; On-site; EUR 30,000 - 40,000; Full time

Job summary

A new food service brand in Sligo is seeking a Floor Supervisor to oversee lobby operations and ensure exceptional customer service. The role focuses on maintaining a clean and welcoming environment and requires strong customer engagement skills. The ideal candidate should have experience in a supervisory role, with a commitment to health and safety standards. Applications are welcomed from individuals currently residing in the State with valid work permissions.

Qualifications

• Experience in a supervisory role in a customer service environment.
• Strong interpersonal skills and the ability to engage with customers.
• Ability to follow health and safety protocols.

Responsibilities

• Supervise and coordinate the Lobby Team.
• Ensure cleanliness and safety in public areas.
• Engage with guests to enhance their experience.
• Respond to customer feedback and complaints promptly.

Skills

Customer service

Team coordination

Attention to detail

Communication skills

Job description

A new food service brand in Sligo is seeking a Floor Supervisor to oversee lobby operations and ensure exceptional customer service. The role focuses on maintaining a clean and welcoming environment and requires strong customer engagement skills. The ideal candidate should have experience in a supervisory role, with a commitment to health and safety standards. Applications are welcomed from individuals currently residing in the State with valid work permissions.