Line Manager - Clare/Limerick

Tesco Ireland; Limerick; Sur place; EUR 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Bonus Scheme

Virtual GP

Employee Assistance Programme (EAP)

Colleague Clubcard discounts

Pension Plan

Bike to Work

Life Assurance

Save As You Earn

Paid Family Leave

Commuter Scheme

Long Service Awards

Résumé du poste

Tesco Ireland is seeking a Shop Floor Manager to lead a team, ensuring an outstanding home shopping experience for our customers. You will report to the Deputy Manager and assume store leadership in their absence, while driving training, trust, and continuous improvements.

Responsibilities include coaching staff, overseeing stock, pricing accuracy, and food safety, and promoting a culture that puts customers first. A passion for retail and strong communication are essential.

Qualifications

• Demonstrated passion for delivering the right outcomes for customers and colleagues.
• Ability to adapt and be agile in a fast-paced retail environment.
• Proven track record of achieving key objectives in a busy store setting.

Responsabilités

• Create an inspiring environment for colleagues and customers.
• Be responsible for the store when the Store Manager/Deputy Manager are not present.
• Ensure the team is trained and validated in their roles.
• Drive two-way communication and a culture of trust.
• Coach colleagues to deliver daily priorities and meet customer needs.
• Review reports to drive improvements for customers and colleagues.
• Drive a zero-food-waste culture and correct pricing and labeling.
• Recruit and select passionate colleagues for the team.
• Oversee stock control, warehouse layout and daily routines.
• Identify root causes for wrong prices, overcharges, or refunds.

Connaissances

Customer focus

Adaptable

Delivery of objectives

Go-To person

Influencing at senior level

Retail experience

Description du poste

Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Irelands Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

THE ROLE

Tesco Ireland is currently seeking to appoint a Shop FloorManagerwho will have responsibility for supporting and leading ateam of people to deliver the best 'home' shopping tripfor our customers. This role will report to the Deputy Manager and will ensure that we are serving Irelands shoppers a little better every day.

You will be responsible for

• Creating an inspiring and welcoming environment for my colleagues and customers
• Be responsible for the store when the Store Manager/Deputy Manager are not present
• Ensure that my team are fully trained and validated in their role
• Creating an environment of two-way communication, inspiring a culture of trust
• Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste
• Recruiting the best colleagues for our team, selecting those passionate about our customers
• Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example
• Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
• Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
• Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service.

You will need

For the Shop Floor Manager role you have a demonstrated track record of:

• o Being passionate about delivering the right way for customers and colleagues
• o Being adaptable and agile in your thinking
• o Delivering key objectives in a fast-paced environment
• o Being the Go To person for all queries for your department
• o Shaping and influencing at the most senior level
• o Previous Retail Experience preferred in a similar role

Whats in it for you?

We offer excellent benefits that help make Tesco a great place to work.These include but arent limited to:

• Competitive Salary from 37,500
• Bonus Scheme*
• Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
• 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
• Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2 nd Clubcard available.*
• Life Assurance
• Pension Plan*
• Save As You Earn Scheme*
• Paid Family Leave
• Bike to Work
• Long Service Awards
• Commuter Scheme

*Entry requirements and rules of the scheme apply

About Us

Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Childrens Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over 7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying 1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Bls Na hireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/

How can I let Tesco know I need additional support?

Please let us know you need additional support by emailing [e-mail]

This will allow us to understand more about you and how we can best support you through the recruitment process.

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