Lead Product Manager (Technical)

Mastercard; Ireland; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Mastercard is seeking a Lead Product Manager – Technical within the Advisors & Transformation group in Ireland. The role partners with business, product, AI, data, and engineering to define technical requirements aligned with Mastercard standards and to drive scalable, governance-compliant AI-enabled solutions.

The PM-T will collaborate with enterprise AI, data governance, security, and consulting teams to accelerate transformation through AI and technology, ensuring clear communication of

Qualifications

• 5+ years in a similar role.
• Experience translating customer use cases into prioritized, testable backlogs.
• End-to-end software delivery and customer onboarding experience.

Responsibilities

• Translate business asks into technical requirements for development teams.
• Collaborate with engineering, product, AI, data, and governance stakeholders.
• Lead review sessions of technical requirements and mentor junior engineers.

Tools

Claude

CoPilot

CoWork

Job description

• We are looking for a Lead Product Manager – Technical within our Advisors & Transformation group to partner closely with business, product, AI, data, and engineering partners to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards


• The PM-T will build a strong knowledge of the Advisors & Transformation group and the work that they do to help accelerate the transformation of consulting through AI and technology


• This is a highly collaborative role that will require close partnership with enterprise and services teams including enterprise AI, data governance, corporate security, compliance, sourcing, and consulting business teams. Success will be, been part of team building shared capabilities into scalable, day-to-day productivity and commercialization solutions supporting thousands of advisors and consultants


• Perform Analysis of existing work flows for various projects in the advisory & consultancy space


• Close partnership with key stakeholders, understanding the business asks and translating that into technical requirements for development teams


• Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management


• Ensure correct requirements are defined to help integrate large language models, AI services, agent frameworks, workflow engines, knowledge bases, and orchestration platforms


• Identify key dependencies and knock-on impacts of new development work


• Collaborate with development staff on software designs


• Act as a technical consultant for Business Owners during implementation of new products/services


• Lead review sessions of technical requirements


• Help lead AI Adoption across the group with tools like Claude, CoPilot, CoWork

Collaborative mindset with a focus on engineering excellenceStrong facilitation skills for workshops, training, and problem-solving sessionsAgent frameworksAbility to align customer needs with product roadmapsLarge Language Models (LLMs)Experience translating customer use cases into prioritized, testable backlogsExperience building or integrating solutions using:Understanding ofEnd-to-end software delivery and customer onboarding experienceGuardrails and monitoringPrompt engineeringHigh degree of initiative, ownership, and self-motivationCan explain complex technical concepts to business and governance stakeholdersExperience managing products, programs, or technology servicesAI evaluation frameworksAbility to coordinate across engineering teams, product, consultancy, vendors, and multiple locationsAnalyze ambiguous business challenges, collaborate with stakeholders to define and refine requirements, and translate them into clear technical solutions and delivery plansWorkflow/orchestration platformsAbility to mentor and guide junior team membersExcellent written and verbal communication skillsComfortable balancing competing demands while maintaining momentum and transparencySkilled at defining objectives, success metrics, and business outcomesStrong prioritization, organization, and execution skillsResponsible AI practices5+ years in a similar roleAgentic workflowsAI services