Lead 5-Star Guest Experience & Team

Osborne Recruitment; Kildare; On-site; EUR 45,000 - 60,000; Full time

Job summary

A leading luxury hospitality and retail organisation in Kildare is seeking a Guest Experience Manager to ensure a top-tier guest experience. You will lead a team, manage guest services, and drive hospitality excellence in a fast-paced environment. Required qualifications include 5 years' experience in a similar role and strong leadership capabilities. Proficiency in English is essential, and additional languages are a plus.

Qualifications

• 5 years' experience in a similar role with a guest-centric approach.
• 2 years in a supervisory role demonstrating leadership skills.
• Experience in a fast-paced environment.

Responsibilities

• Develop and maintain standards within the guest experience team.
• Manage the guest experience at the visitor centre.
• Implement new standards aligned with the organisation strategy.

Skills

Guest-centric approach

Leadership

Excellent interpersonal skills

Problem-solving abilities

Time management

Fluent English

Job description

A leading luxury hospitality and retail organisation in Kildare is seeking a Guest Experience Manager to ensure a top-tier guest experience. You will lead a team, manage guest services, and drive hospitality excellence in a fast-paced environment. Required qualifications include 5 years' experience in a similar role and strong leadership capabilities. Proficiency in English is essential, and additional languages are a plus.