Key Holder

Intersport Elverys; Ballina; Remote; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Learning & Development

Employee Assistance Programme

Company Sick Pay Scheme/Maternity/P P

Employee Referral Programme

Momentous Life-Events/Life Milestones

Job summary

Intersport Elverys in Ballina invites a friendly, customer-focused Sales Assistant to join our store team. You will support daily operations, assist management in opening/closing, and deliver a personal shopping experience to every customer.

With at least two years in retail, you bring strong communication, basic office skills, and an eye for Visual Merchandising. Weekend work including Sundays is required; we offer development opportunities and a supportive team environment.

Qualifications

• Minimum two years' retail experience.
• Warm, friendly and engaging personality.
• Excellent communication skills with customers.
• Visual Merchandising experience is desirable.
• Ability to manage workload and delegate tasks.
• Trustworthy and honest.
• Proficient computer skills (Excel, Word, email).
• Available to work at least one Sunday every four weeks.

Responsibilities

• Assist in opening and closing the store, and end-of-day activities.
• Rosters and allocate tasks to staff; ensure procedures are followed.
• Provide personal and positive service to every customer.
• Maintain knowledge of product catalogue and promotions.
• Engage with customers to recommend best products.
• Lead with Visual Merchandising standards in-store.
• Utilise store tools (e.g., e-receipts, radio systems).
• Forward cash, stock and weekly reports to management in their absence.
• Manage daily deliveries and stock procedures.
• Carry out other retail duties including sales and customer experience.

Skills

Retail experience

Communication

Visual Merchandising

Workload management

Trustworthy

MS Office competence

Sunday availability

Tools

Excel

Word

Email

Job description

We are so passionate about sport we have made it our business! We have created a retail experience that is fun, thanks to our incredible team. There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great. If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.

At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport.

Candidates must be fully flexible as the role incorporates both midweek and weekend rostering. This is an ideal opportunity for an experienced Sales Assistant seeking progression.

Job Scope:

To assist the management team in the daily operations of the store, and responsible for the day to day running of the store in the absence of management.

Key Responsibilities:

• In the absence of management, responsible for opening and closing the store, end of day recovery, deliveries, stock management and cashing up at the end of the day.
• Assign tasks to staff and ensure correct procedures are followed
• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue ( www.elverys.ie ) and current promotions.
• Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
• Lead by example in implementing and maintaining excellent Visual merchandising standards in store using all the tools provided.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Coordinate and forward cash, stock, financial reports and other administration to the relevant personnel in the absence of the management team.
• Responsible for processes associated with daily deliveries and adequate stock management procedures.
• Responsible for ensuring end of day recovery is carried out completely and to the standard as set out by the Company.
• Carry out other retail duties expected of all staff e.g. sales, customer experience, recovery, deliveries, etc.
• Operate till and handle financial transactions.Deliver a great last impression to our customers.
• Be security conscious within the store and stock rooms - monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Back-up call out person in the absence of store management in the event of alarm activation.
• Take responsibility for personal development and actively seek opportunities for improvement.Carry out training as required.
• Carry out other duties as and when required.

Qualifications, skills and experience:

• Minimum of two years retail experience required.
• A warm, friendly and engaging personality is essential.
• Great communication skills - outgoing, energetic, and focused on delivering a great customer experience.
• Experience in Visual Merchandising desirable.
• Ability to manage workload and delegate tasks.
• Must be trustworthy and honest.
• Proficient computer skills; particularly excel, word and email.
• Available to work and provide adequate cover at least one Sunday in four.
• Initiative to undertake additional tasks as required.

Additional Benefits include;

• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn't propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.