Irish-Speaking Customer Service Advisor (Hybrid)

Fexco; Killorglin; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

A leading outsourcing company in Killorglin is seeking Irish Speaking Customer Service Advisors for a 12-month contract. The role involves providing customer support and managing queries through various channels. Candidates should be motivated and team-oriented, with essential computer skills and fluency in Irish. The position offers competitive pay and a range of benefits including a health subsidy and paid leave.

Benefits

Competitive basic salary

Annual VHI Healthcare subsidy

Annual performance-related bonus

Fully paid training programme

20 annual leave days

Wellbeing programme

Life Assurance Cover

Defined contribution pension scheme

Qualifications

• Experience in a customer service environment is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide customer support via phone, email, and webchat.
• Manage customer database through accurate data entry.
• Resolve customer queries effectively.
• Adhere to data protection and confidentiality laws.

Skills

Fluent in Irish

Customer focus

Team oriented

Strong computer skills

Motivated

Effective communication

Job description

A leading outsourcing company in Killorglin is seeking Irish Speaking Customer Service Advisors for a 12-month contract. The role involves providing customer support and managing queries through various channels. Candidates should be motivated and team-oriented, with essential computer skills and fluency in Irish. The position offers competitive pay and a range of benefits including a health subsidy and paid leave.