Insomnia Supervisor

Junction 14 Mayfield; Monasterevin; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Employee Rewards Scheme

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Bike to Work Scheme

Premium pay for work on Sunday

Premium pay for Night Work

Job summary

Hollybank Trustees Ltd in Monasterevin, Co. Kildare, Ireland, is seeking a Supervisor for the busy Insomnia Department. You will provide front-line management to ensure standards across dress code, hygiene, customer service, and safety, while supporting latte artistry and high-quality beverage delivery.

The role requires excellent communication with colleagues and other supervisors, plus a proactive approach to maintain a clean, welcoming shop environment and smooth team coordination.

Qualifications

• Supervisor experience in a customer-focused brand is required.
• Enthusiastic and outgoing personality is essential.
• Coffee experience is a plus but the right attitude matters.

Responsibilities

• Shift work on the busiest days, including weekends.
• Maintain the highest standard of cleanliness and service within Insomnia.
• Ensure staff follow store procedures and product knowledge.
• Monitor attendance, timekeeping, productivity and presentation.
• Perform additional duties as required by management.

Skills

Communication skills

Customer service

Roster management

Hygiene HACCP

Health & Safety

Barista knowledge

Team leadership

Job description

Location: On site / Monasterevin, Co. Kildare, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Negotiable salary

Junction 14 Mayfield are currently recruiting for the role of Supervisor in our very busy Insomnia Department.

The Purpose of the Supervisors role is to provide day to day front line management to ensure colleague compliance with all standards as required in the successful running of the department. The supervisor will need to be fully familiar all aspects of the Barista’s role including: Dress Code, Hygiene/HACCP Standards, Customer Service Standards, Performance Standards, Health & Safety as well as Roster Awareness. This is a proactive role that must provide for the consistent delivery of a high level of quality and service.

An essential part of the role is excellence in communications with all colleagues, other supervisors and managers.

Employee Benefits

• Employee Rewards Scheme
• Peer Awards Scheme
• Employee Referral Scheme
• Free On-site staff parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme
• Premium pay for work on Sunday
• Premium pay for Night Work

The Role

• As a valued member of our team, you will immerse yourself in our love for all things coffee and make each cup heavenly for all!
• Between putting a smile on customer’s faces with your latte art, getting to know your customers, ensuring perfection with every drink made, and making sure that the shop is spick & span, you will become a valued member of the Insomnia family, working with your other coffee lover team mates.

Responsibilities

• The role will involve shift work over the busiest days / shifts and will include weekend work.
• To always maintain the highest standard of cleanliness and service within Insomnia.
• To ensure all Insomnia staff follows the procedures put in place for Junction 14 Customer Service. To ensure all staff trained in product knowledge and store procedures.
• To monitor on an ongoing basis staff’s attendance, timekeeping, productivity and presentation.
• Perform any other functions that may be required by management from time to time.

Requirements

• We are on the lookout for people with relevant Supervisor experience in a customer focused brand.
• You will be enthusiastic and outgoing.
• Previous coffee experience is an advantage but it’s all about having the right attitude to fulfil the Insomnia Philosophy.