Infrastructure and Disaster Recovery Service Delivery Manager

Matrix Recruitment Group; Dublin; Hybrid; EUR 85,000 - 110,000; Full time

Job summary

Matrix Recruitment Group is partnering with a global financial services organisation in Dublin to recruit an Infrastructure and Disaster Recovery Service Delivery Manager. This 12‑month contract role focuses on DR planning, resilience testing and recovery solutions across a complex IT environment, with a hybrid working model.

You will coordinate engineering and operations teams, manage DR events, reporting, risks and dependencies, and ensure recovery capabilities meet business needs.

Qualifications

• Proven experience managing complex IT infrastructure projects in large enterprise environments.
• Strong technical infrastructure background with hands-on experience in infrastructure engineering or operations.
• Demonstrated disaster recovery planning, testing, and resilience experience.
• Broad understanding of servers, networking, storage, databases, OS and virtualization.
• Experience coordinating multiple infrastructure teams and stakeholders.

Responsibilities

• Plan, coordinate and deliver infrastructure disaster recovery projects across multiple teams.
• Manage resources, timelines, testing and reporting for DR initiatives.
• Lead DR planning, testing, remediation and recovery activities.
• Act as a point of contact during DR events and coordinate IT leadership communications.
• Oversee project documentation, risk assessments and compliance.
• Coordinate remediation arising from testing, audits and risk assessments.

Skills

Infrastructure leadership

IT project delivery

Disaster recovery

Stakeholder management

Communication

Agile

Education

Bachelor's degree in IT/CS

Tools

ServiceNow

Control-M

Job description

Whatyouneedtoknow

We are recruiting an experienced InfrastructureandDisasterRecoveryServiceDeliveryManager with a strong technical infrastructure background and DR experience for a global financial services organisation based in DublinCity. The role offers a hybrid working model and will focus on supporting infrastructure disaster recovery (DR) projects, resilience testing and recovery solutions across a complex enterprise IT environment.

You will combine strong coordination and stakeholder management experience with an in-depth understanding of IT infrastructure.

12 Month contract role with some out of hours work when required for DR events.

Your New Job:

You will be responsible for planning, coordinating and delivering infrastructure disaster recovery projects, working closely with Engineering and Operations Managers, application owners, technical specialists and senior IT stakeholders.

You will manage project delivery, resources, timelines, testing and reporting, ensuring infrastructure recovery solutions are effectively implemented and tested.

Key Duties and Responsibilities:

• Manage the planning, execution and delivery of moderate to large-scale infrastructure and disaster recovery projects.


• Coordinate project resources, timelines, deliverables, quality assurance and stakeholder reporting.


• Lead disaster recovery planning, testing and remediation activities across multiple infrastructure teams.


• Act as a key point of contact during DR events, coordinating communication between technical teams and IT leadership.


• Work with infrastructure engineers and application owners to assess technical dependencies and recovery requirements.


• Coordinate high-availability, failover and infrastructure resilience solutions.


• Oversee DR testing, including recovery validation, issue resolution and continuous improvement.


• Support DR automation initiatives to improve recovery capabilities and reduce recovery times.


• Manage project documentation, change control, risk assessments and compliance requirements.


• Coordinate infrastructure remediation activities arising from testing, audits and risk assessments.


• Support disaster recovery initiatives involving private, public and hybrid cloud technologies.

What Are We Looking For?

Essential Requirements:

• Proven experience managing complex IT infrastructure projects within large enterprise environments.


• Strong technical infrastructure background, ideally with previous hands‑on experience in infrastructure engineering or operations.


• Demonstrated experience in disaster recovery planning, testing, infrastructure resilience and business continuity.


• Broad technical understanding of infrastructure technologies, including servers, networking, storage, databases, operating systems and virtualisation.


• Understanding of high-availability solutions, failover mechanisms, replication and backup technologies.


• Experience managing technical project delivery across multiple infrastructure teams and stakeholders.


• Strong project planning, resource management, risk management and reporting skills.


• Experience with ServiceNow and Agile project delivery methodologies.


• Excellent communication, stakeholder management and problem‑solving skills.


• Bachelor's degree in IT, Computer Science, MIS or a related discipline.

Desirable Experience:

• VMware vRO, Fusion or disaster recovery automation technologies.


• Familiarity with Control-M, ETL, mainframe, messaging or middleware platforms.


• Experience with private, public or hybrid cloud infrastructure.


• Experience working within financial services or other regulated environments.