In-Store Sports & Customer Experience Pro

Elverys; Galway; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous in-store discount

Brand Training Events with Nike, Brook

Learning & Development (Online)

Service Awards

Employee Assistance Programme

Company Sick Pay Scheme/Maternity/Preg

Employee Referral Programme

Partnership/Marriage & New Baby Gifts

Descrizione del lavoro

Intersport Elverys in Galway is seeking a friendly Sports Advisor to deliver a personal and positive service experience for every customer. You will know our product catalogue and current promotions, engage with shoppers to recommend suitable gear, and help maintain a tidy, well-stocked store.

Join a team that values outstanding customer service, product knowledge, and initiative. The role involves tills, payment handling, stock replenishment, and contributing to sustainable store practices in a

Competenze

• Warm, friendly and engaging personality essential.
• Experience in a customer service role with face-to-face contact is desirable.
• Experience in retail environment with a quality brand is desirable but not essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Initiative to undertake additional tasks as required.

Mansioni

• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions.
• Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
• Play an active and participative role in helping to ensure our sustainability goals are achieved, with all policies and initiatives implemented.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Ensure that the store & support areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.
• Assist with deliveries and stock handling.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Operate till and handle financial transactions.Deliver a great last impression to our customers.
• Carry out other duties as and when required.

Conoscenze

Customer service

Retail experience

Communication skills

Face-to-face interaction

Descrizione del lavoro

Intersport Elverys in Galway is seeking a friendly Sports Advisor to deliver a personal and positive service experience for every customer. You will know our product catalogue and current promotions, engage with shoppers to recommend suitable gear, and help maintain a tidy, well-stocked store.

Join a team that values outstanding customer service, product knowledge, and initiative. The role involves tills, payment handling, stock replenishment, and contributing to sustainable store practices in a