Hybrid ServiceNow CMDB Admin - Grow in ITSM and Data Quality

SMBC Group; Tralee; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

A leading financial institution in Tralee is seeking a ServiceNow CMDB Administrator to maintain and optimize their Configuration Management Database. This hybrid role is ideal for candidates early in their ServiceNow careers, involving data accuracy management, collaboration with system owners, and support for IT operations. The role requires 1-3+ years of relevant experience and a basic understanding of ITIL processes. Join a dynamic team at the forefront of financial services, where effective communication and problem-solving skills are essential.

Qualifications

• 1-3+ years of experience in relevant fields.
• Basic understanding of ITIL processes, especially Configuration Management.
• Experience with IT Asset Management or IT Operations Management.

Responsibilities

• Maintain and administer the ServiceNow CMDB.
• Partner with System Owners and Service Owners to resolve data gaps.
• Support discovery processes, integrations, and data imports.

Skills

ServiceNow or other ITSM platforms

ITIL processes

Analytical and problem-solving skills

Communication and collaboration skills

Tools

ServiceNow Discovery

Service Mapping

Job description

A leading financial institution in Tralee is seeking a ServiceNow CMDB Administrator to maintain and optimize their Configuration Management Database. This hybrid role is ideal for candidates early in their ServiceNow careers, involving data accuracy management, collaboration with system owners, and support for IT operations. The role requires 1-3+ years of relevant experience and a basic understanding of ITIL processes. Join a dynamic team at the forefront of financial services, where effective communication and problem-solving skills are essential.