Hybrid Global Customer Service & Order Entry Specialist

Teleflex; Athlone; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

A leading global medical technology firm is seeking a Customer Service Representative based in Athlone, Ireland. This role involves processing customer orders and ensuring accuracy in order entry and delivery. Ideal candidates should have 1-2 years of experience in a customer service environment, strong attention to detail, and fluent English, with Italian or Polish preferred. The company values diversity and aims to create an inclusive workplace where all employees can thrive.

Qualifications

• 1-2 years' experience in a customer service role.
• Ability to work under pressure and meet deadlines.
• Flexibility to work outside regular hours when needed.

Responsibilities

• Process customer orders received via email and fax.
• Ensure accurate entry and delivery processing of orders.
• Perform general data entry tasks related to the order-to-cash process.

Skills

Fluent English

Italian or Polish

Strong attention to detail

Good time management skills

Good computer skills

Problem-solving ability

Excellent communication skills

Collaboration skills

Tools

Microsoft Office

SAP

Job description

A leading global medical technology firm is seeking a Customer Service Representative based in Athlone, Ireland. This role involves processing customer orders and ensuring accuracy in order entry and delivery. Ideal candidates should have 1-2 years of experience in a customer service environment, strong attention to detail, and fluent English, with Italian or Polish preferred. The company values diversity and aims to create an inclusive workplace where all employees can thrive.