HR Operations Lead

Winthrop Technologies; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading data center delivery partner in Dublin is seeking an experienced HR Operations Lead to oversee HR processes across their European projects. The successful candidate will drive efficiency in the HR Operations team and manage various employee relations and HR-related projects. This full-time role requires a strategic leader with a background in HR operations and data management, offering competitive salary packages and opportunities for professional development.

Benefits

Career progression opportunities

Professional development support

Competitive salary packages

Qualifications

• 5+ years experience in HR, governance, and data management.
• Ability to supervise and mentor a team effectively.
• Experience in stakeholder management and presenting at senior levels.

Responsibilities

• Lead the HR Operations team to enhance efficiency and effectiveness.
• Manage HR processes and prepare monthly reports for management.
• Serve as a point of contact for employee relations issues.

Skills

Leadership skills

Stakeholder management

Data management and analysis

Problem-solving

Attention to detail

Organizational skills

Interpersonal skills

Tools

HRIS

Microsoft Office Suite

Job description

Winthrop Technologies is Europe’s only dedicated data centre delivery partner, offering full turnkey solutions from design through to construction and commissioning. Headquartered in Dublin, we deliver projects across Europe and have become the most trusted name in our sector.

An experienced HR Professional is now required to lead the HR Operations team in the effective and efficient operation of all HR processes and procedures from onboarding through to offboarding across our European projects. The successful candidate will work with the team to ensure we deliver for the project teams and positively impact on the employee experience. The role requires a calm and experienced HR Professional with experience operating in a dynamic environment.

The HR Operations Lead is responsible for continually improving the team’s ability to get things right first time, and for preparing monthly reports for executive management. Reporting to HR Director.

This is a Fixed Term Contract position to be based on-site in our Head Office in Ballymount, Dublin 22.

The role holder will also support senior management in responding on a range of HR related matters.

Lead HR Operations

• Drive the streamlining of HR processes and systems to improve efficiency and effectiveness, ensuring compliance with employment laws and regulations. Develop and implement a quality approach to ensuring we deliver on our governance commitment relating to the operationalising of our people policies and procedures.

Team Management

• Supervise and mentor HR Operations staff, fostering an environment of continuous improvement and professional growth. Assist the HR Director in all elements of the performance management process; working with the team on goal setting and performance reviews.

Data Management

• Manage the HR database, ensuring the integrity and confidentiality of employee data. Partner with project management teams to proactively support on employee relations issues.

Reporting and Analysis

• Communicate meaningful observations and recommendations from analysis undertaken across a variety of stakeholders

• Improve and develop robust processes for the provision of a range of regular and ad-hoc people data reporting e.g. management dashboards, absence reporting.

• Identify valuable data sources and automate collection processes where possible

• Ensure completeness and accuracy of information in the HR system.

Employee Relations

• Serve as a point of contact for line manager and employee enquiries and issues, promoting a positive work environment

• Proactively support the HR team on solutions in relation to emerging people issues following best practice

• Support the team in providing guidance to Line Management on all aspects of people management and ensure a consistent approach across the Company

HR Projects

• Proactive contribution to projects across multiple areas including Diversity & Inclusion and Continuous Professional Development

Payroll and Benefits Administration

• Key role in overseeing interdependencies between HR and Payroll teams to ensure error free payroll processing and benefits administration, ensuring compliance with agreed procedures

Vendor Management

• Build strong relationships with relevant external vendors and third-party providers to ensure they understand our business and optimise the services and solutions to match our business requirements (eg EAP service)

Stakeholder Management

• Influence effectively across the organisation, including at a senior level, to ensure key recommendations are adopted

Skills and Experience

• 5+ years experience working in the area of HR, governance and data management and analysis
• Strong leadership skills with the ability to lead and develop a team
• Strong stakeholder management experience, including presenting and reporting at Senior Leadership level
• Creative and proactive in finding effective solutions to complex challenges
• A process-oriented approach with high attention to detail
• Enthusiasm and ability to question data validity, practices and processes
• Ability to thrive in a challenging, fast paced environment and to deliver while working under pressure
• Excellent organisational and interpersonal skills
• Experience as the key point of contact for HRIS and strong capabilities across the full Microsoft Office Suite

Benefits and Opportunities

• Work with a market leader in the Data centre Construction industry
• Be part of a forward-thinking team delivering critical infrastructure in a high-growth sector
• Career progression opportunities and professional development support
• Competitive salary packages