Housing Welfare Officer (Rolling Competition)

Local-Government-Jobs-Ireland; Leinster; On-site; EUR 42,000 - 62,000; Full time

Job summary

Offaly County Council invites applications for a Housing Welfare Officer to provide social work and welfare services to housing applicants and tenants, with emphasis on homelessness, HAP claimants, older persons, Travellers, disability and mental health cases. The role focuses on supporting tenants to attain and sustain tenancies through inter-agency collaboration.

The post involves needs assessments, referrals, liaison with state and NGO agencies, attendance at meetings, data reporting, and

Qualifications

• Inter-agency collaboration experience preferred.
• Strong administrative and data handling skills.

Responsibilities

• Provide social work and welfare services to housing applicants and tenants, with emphasis on key groups.
• Conduct needs assessments for housing applicants and tenants.
• Liaise with state and NGO agencies and attend inter-agency meetings.
• Refer child protection concerns as required and ensure tenancy agreements are observed.
• Maintain concise reports of referrals and supported tenancies.

Skills

Inter-agency collaboration

Excel

PowerPoint

Microsoft Office

Tools

Excel

PowerPoint

Microsoft Office

Job description

Housing Welfare Officer (Rolling Competition)

Administrative, Professional and Technical

Professionally Qualified Housing Welfare Officer

Offaly County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which permanent and temporary vacancies for a Housing Welfare Officer may be filled throughout the lifetime of the panel.
Duties
The duties of the post will include but will not be limited to the following:

• The provision of Social Work and welfare services to housing applicants and housing tenants with particular emphasis on key target groups including but not limited to Homelessness & HAP claimants, Older Persons, Travellers, Disability cases (Intellectual, Physical, Sensory & Autism) including Children’s Disability cases, Mental Health etc. The role is to support clients of Social Housing Supports in attaining and sustaining tenancies with strong emphasis on inter- agency working to support the Housing client.
• Visits as required and as necessary to housing applicants and tenants residing in local authority accommodation, and to other housing applicants as assigned by the line manager.
• Undertake needs assessments for housing applicants and housing tenants, including the key target groups, seeking accommodation supports.
• Make recommendations on allocations of social housing (include AHB nominations) with particular emphasis on the key target groups, as outlined above.
• Support the Homeless Team in managing social housing and homelessness services, working directly with individuals experiencing or at risk of homelessness.
• Ensure that tenancy agreements are being observed and report issues arising, to relevant personnel or appropriate agencies.
• Ensure other support needs are referred to the relevant provider/service if identified.
• Liaise with other agencies, both state and NGOs and attend inter agency meetings and case conferences as required.
• Refer child protection concerns to the appropriate agency in accordance with the Children First Guidelines and Council policy.
• Attend and present at meetings of the Housing Strategic Policy Committees and any other meetings, as requested by the line manager.
• Assist tenants to engage with other sections of the local authority or government departments from which they may need assistance or advice.
• Participate in the review of policies and assist in implementation.
• Assist in the implementation of new and existing initiatives on all housing related matters.
• Participate in the review of the statutory Traveller Accommodation Plan and all other Plans and Strategies relevant to Offaly County Council’s Housing Services.
• Keep clear and concise reports of referrals and supported tenancies.
• Have excellent knowledge of Excel, Microsoft and PowerPoint.
• Undertake additional training and continued professional development as required.
• Ensure the maintenance of service user and data confidentiality.
• The post holder may be designated as a Nominated Contact Person under the Children First Act 2015 and may be required to fulfil related statutory responsibilities in accordance with Children First guidance.
• Deputise for other employees of the Council when required.
• To undertake any other duties as assigned.

Further information can be found in the Candidate Booklet.