Housing Officer, Housing First, Dublin

Focus Ireland; Dublin; On-site; EUR 30,000 - 50,000; Full time

Job summary

A prominent housing organization in Dublin is looking for a dedicated individual for a property management role. The successful candidate will implement housing management policies, maximize rent collection, and manage maintenance effectively. Strong communication and team working skills are essential. Experience in property management is crucial. This position offers a full-time, permanent contract with various benefits.

Benefits

25 days Annual Leave & 3 Concession Days

7% Employer Pension Contribution

Maternity Top Up 26 Weeks

Tax-Saver Scheme

Education Assistance Policy

Paid Sick Leave policy

Qualifications

• Extensive experience working in a property/housing management department.
• Must have a solutions focused attitude.
• Trustworthy with integrity.

Responsibilities

• Implement housing management and maintenance policies.
• Maximise rent collection and manage arrears.
• Supervise contractors and ensure high-quality repairs.

Skills

Property management experience

Proficiency in MS Excel

Strong communication skills

Attention to detail

Team player

Education

Professional qualification in housing

Job description

Location: Dublin

Contract: Full Time, Permanent Contract

The purpose of this role is to work as part of Focus Ireland’s Dublin Housing First Intensive Case Management (ICM) Team to deliver a quality service to our tenants. The job will be based in our local offices working as part of the central property service.

Benefits

25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours

Supports

• Employee Assistance Program
• Reflective Practice
• Supervision
• Well being initiatives
• weekly team meetings
• Housing First training
• Therapeutic Crisis Intervention (TCI) training

What You Will Do

Housing Management and Administration

• Implement housing management and maintenance policies.
• Ensure tenancy compliance, especially around anti-social behaviour.
• Represent the organisation at RTB hearings when needed.

Rent Collection

• Maximise rent collection, prioritising automated methods.
• Ensure consistency in rent and service charges.
• Manage arrears proactively with support from Services staff.

Management of Void Properties and Vacancies

• Minimise voids and vacancies with transparent tracking.
• Collaborate with Services and Local Authorities for timely allocations.
• Support smooth handover from Development to Property Operations.

Management of Maintenance

• Maintain property standards and prepare annual maintenance plans.
• Improve procurement efficiency and value for money.
• Track and report maintenance works; manage budgets effectively.
• Supervise contractors and staff to ensure high-quality repairs.
• Liaise with ICM team on rent arrears and tenant inductions.
• Conduct property inspections and support appliance use.
• Oversee housing health and safety (e.g. fire audits, boiler servicing).
• Maintain accurate records via CRM and Affinity.
• Report any health, safety, or welfare concerns promptly.

What You Will Need

• Extensive experience working in a property/housing management department
• Ambitious, energetic and motivated individual
• Must have a solutions focused attitude
• Proficiency in MS Excel, Word and Outlook
• A team player with excellent attention to detail
• Strong communication skills be trustworthy and conduct the role with integrity
• A professional qualification in housing (Desirable)
• Experience in working for a voluntary housing organisation (Desirable)

Focus Ireland is an equal opportunities employer.