Hospitality Assistant

Compass Group Ireland; Munster; On-site; EUR 26,000 - 34,000; Full time

Job summary

Compass Group Ireland is seeking a Hospitality Assistant to be the face of our business on a full-time basis, contracted to 39 hours per week, Monday to Friday. You will join a team that takes pride in our food, brand and people, delivering exceptional customer service across busy service periods.

As a Hospitality Assistant, you will greet guests, take orders, and ensure a seamless, personalised experience while upholding Food Handling & Hygiene standards and health and safety policies.

Qualifications

• Experience delivering high-quality guest service in a fast-paced environment.
• Strong communication and teamwork skills.
• Knowledge of food safety and hygiene practices.

Responsibilities

• Greet and look after guests to ensure they have a delightful experience.
• Serve customers with a personalised and seamless service.
• Know the menu and make recommendations to guests.
• Represent Compass Group UK&I and maintain a positive brand image.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Guest service

Communication

Teamwork

Food safety

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Compass Group Ireland on a full time basis, contracted to 39 hours per week, Monday to Friday. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.

Job Reference: com/2705/42852001/52810146/ROI #Republic of Ireland.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!