Holiday Sales Advisor – In-Store & Digital

Marks and Spencer; Dublin; On-site; EUR 17,000 - 22,000; Full time

Job summary

Marks & Spencer in Dublin is hiring for a fixed-term seasonal role during the Christmas period. You will deliver an exceptional customer experience by serving customers in-store and across digital channels, with shifts across days, evenings and weekends to meet demand.

You will sell confidently, understand customer needs, participate in store events, and contribute to a productive, compliant store environment. This is a dynamic customer-facing role requiring flexibility.

Responsibilities

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives
• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points
• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Job description

Marks & Spencer in Dublin is hiring for a fixed-term seasonal role during the Christmas period. You will deliver an exceptional customer experience by serving customers in-store and across digital channels, with shifts across days, evenings and weekends to meet demand.

You will sell confidently, understand customer needs, participate in store events, and contribute to a productive, compliant store environment. This is a dynamic customer-facing role requiring flexibility.