Helpdesk Engineer

Eir evo talent; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Helpdesk Engineer for a long-term contract in Dublin. The role is fully onsite and requires at least 4 years of experience in a Level-1 Helpdesk role, along with strong skills in Office 365 support, Active Directory management, and local Desktop Support issues. Interested candidates should apply via the relevant link or contact directly for more information.

Qualifications

• Minimum of 4 years’ experience in a Level-1 Helpdesk Role.
• Experience in Active Directory for user management.
• Ability to handle local Desktop Support issues.

Responsibilities

• Provide support and administration for Office 365.
• Log, monitor, and resolve helpdesk calls.
• Assist users with local software and network issues.

Skills

Office 365 support and administration experience

Level-1 Helpdesk experience

Active Directory management

Helpdesk system experience

Local Desktop Support issues

Job description

eirrevo talent are seeking applications for aHelpdesk Engineer, this is a long term day rate contract located in Dublin 8.This role is fully onsite.

Requirements:

• Office 365 support and administration experience.
• At least 4 years’ experience working in a Level-1 Helpdesk Role.
• Previous experience working with Active Directory creating users, doing password resets, account removals/transfers and similar issues.
• Previous experience in working with a Helpdesk system in logging and monitoring calls, following up, escalating, closing issues and in recording and communicating solutions to issues to the rest of the team.
• Previous experience in dealing with local Desktop Support issues where a user has difficulty with local software, network connectivity, printing, PC performance

If you are interested in applying for this role, please do so via the relevant link. If youwould like to discuss this role in confidence, please [e-mail] directly.

Ref: EET7692

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo