Healthcare Supervisor – County Wicklow InisCare

InisCare; Leinster; On-site; EUR 33,415 - 40,840; Full time

Benefits offered by this job

Competitive salary – €37,128.00

Mileage paid at €0.44 per km

Refer-a-Friend Program – €150.00 per referral

Ongoing training and professional development

Job summary

A leading home care service provider in Ireland is seeking a Health Care Supervisor to oversee care delivery. This role involves conducting supervision visits, onboarding new customers, and ensuring high-quality care. Applicants must have a QQI Level 6 Health Care Award or are working towards it, along with excellent communication skills and a full clean driving license. This position offers a competitive salary and opportunities for professional growth.

Qualifications

• Must possess a QQI Level 6 Health Care Award or working towards it.
• Full Clean Driver's license and access to own vehicle is required.
• Extensive experience in a healthcare environment is necessary.

Responsibilities

• Conduct care supervision visits and risk assessments.
• Onboard new customers with detailed Care Plans.
• Evaluate and monitor the quality of care delivered to customers.
• Report complaints to the Branch Manager daily.

Skills

Basic patient care (bathing, dressing, feeding)

Effective verbal and written communication

Active listening

Familiarity with healthcare equipment

Time management

Fluent English

Excellent PC skills (Microsoft Office)

Education

QQI Level 6 Health Care Award or equivalent

Job description

Overview

Job Title: Health Care Supervisor

Reports To: Branch Manager

Locations: County Wicklow

Job Type: Full-Time

Join InisCare Team

InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.

Responsibilities

• Conduct care supervision visits and risk assessments
• Onboarding of new customers including detailed Care Plans & risk assessments
• Onboarding of new health care assistants including training and assessments
• Evaluate and monitor the quality of care delivered to customers
• Prepare, review and update customers’ care plans in collaboration with the Care Manager
• React in a timely manner to any issues that arise and support their resolution
• Create a harmonious working environment and proactively manage conflicts as they arise
• Support the Care Coordinator on the holiday schedule for staff whilst maintaining required levels of service provision
• Develop and maintain a relationship with customers based on honesty and trust
• Assist with other duties as delegated by the Management Team including HCA duties
• Ensure Incident reports are completed in a timely manner
• Ensure Carer Competency Assessments are updated as required
• Report to the Branch Manager for any complaints on daily basis and if dealt personally, please communicate the full description by the end of the day

Additional Client/Care Team Activities

• Client reviews on a quarterly basis
• Health Care Assistant mentoring and guidance
• Support and On-Call during out of hours
• Providing a high standard of care in compliance with InisCare Policies
• Ensuring dignity, privacy and independence is maintained and always respected when delivering care

Qualifications

• QQI Level 6 Health Care Award or equivalent /or working towards
• Full Clean Driver’s license & access to own vehicle
• Children’s First – HSE LAND
• Safeguarding – HSE LAND
• Dementia Training – HSE LAND
• GDPR Training – HSE LAND
• AMRIC Basics of Infection Prevention and Control – HSE LAND
• AMRIC Hand Hygiene – HSE LAND
• Putting on and taking off PPE in Community Healthcare- HSE LAND
• Skills: Basic patient care (bathing, dressing, feeding); Assisting with mobility and exercise; Effective verbal and written communication & Active listening; Following instructions and protocols; Providing companionship and emotional support; Familiarity with healthcare equipment and devices; Time management and task prioritization; Fluent English; Excellent PC skills including Microsoft Office
• Competencies: Empathy and compassion; Understanding and responding to emotional needs; Effective teamwork within a healthcare team; Supporting colleagues and positive team environment; Adaptability to changing needs and environments; Willingness to learn new skills and procedures; Attention to detail in observing and reporting; Physical stamina for demanding tasks; Reliability, punctuality and Professional appearance and demeanour; Ethical standards and confidentiality adherence; Problem-solving and critical thinking
• Experience: Extensive and reputable experience in a healthcare environment

Benefits

• Competitive salary – € 37,128.00
• Mileage paid at €0.44 per km or use of a company vehicle
• Refer-a-Friend Program – €150.00 per referral
• Career Progression Plan and guidance
• Ongoing training and professional development opportunities including QQI Level courses & CPR Training
• Supportive work environment with a focus on employee well-being
• Opportunity to make a meaningful difference in the lives of customers

Hours of work

• 4 or 3 days per week
• 12-hour shifts, 84 hours Fortnightly
• Every second weekend
• You must be available 8 am-9 pm

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.

In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.