Guest Services Receptionist - Front Office, 4-Star Hotel

Windward Management Ltd; Kilkenny; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wage

Leisure Club membership

Pension scheme

Career progression

EAP & Wellness programme

Meals on duty

Discounted room & dining rates

Friends & family rates

Christmas savings scheme

Refer-a-friend bonus

Training & development

Employee awards

Cycle-to-work

Uniform provided

Job summary

The Kilkenny Ormonde Hotel, managed by Windward Management Ltd, is seeking a friendly Receptionist to join our Front Office Team in Kilkenny. You will ensure guests receive genuine, caring service and handle daily front desk tasks with efficiency and accuracy.

We value previous reception experience, the ability to multitask, and attention to detail. This role offers progression within the Windward group and access to employee benefits. Competitive hourly wage and on-site work.

Qualifications

• 2 years' experience in a similar front desk role.
• Ability to multi-task and prioritize tasks.
• Excellent attention to detail required.

Responsibilities

• Carry out efficient Front Office operations and deliver exceptional guest service.
• Perform all reception duties as part of the Front Office Team.
• Handle guest queries professionally and ensure satisfaction at all times.
• Address complaints promptly, following up to resolution.

Skills

Experience requirement

Multi-tasking

Attention to detail

Job description

The Kilkenny Ormonde Hotel, managed by Windward Management Ltd, is seeking a friendly Receptionist to join our Front Office Team in Kilkenny. You will ensure guests receive genuine, caring service and handle daily front desk tasks with efficiency and accuracy.

We value previous reception experience, the ability to multitask, and attention to detail. This role offers progression within the Windward group and access to employee benefits. Competitive hourly wage and on-site work.