Guest-Focused F&B Assistant Elevate Hospitality

Leonardo Hotels; Dublin; Hybride; EUR 31 000 - 38 000; Temps partiel

Avantages offerts par ce poste

Special rates on hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Training programmes with progression

Résumé du poste

NYX Hotel Dublin Christchurch, part of the Leonardo Hotels portfolio, is seeking a Food & Beverage Assistant to deliver exceptional guest care and support a high-end stay experience. You will address guest concerns promptly, collaborate across departments, and uphold safety and company policies.

The role emphasizes guest satisfaction, continuous learning, and participation in guest care training and development programmes within a dynamic hospitality team.

Qualifications

• Genuine passion for delivering memorable moments to guests.
• Positive approach to changing service environments and priorities.
• Pro-active with a hands-on approach to delivering consistent results.
• Engaged with hotel initiatives to support the local community.

Responsabilités

• Offer exceptional guest care at all times.
• Address guest concerns courteously and promptly to ensure their satisfaction.
• Collaborate with colleagues in all departments to elevate the overall guest experience consistently.
• Operate in a safe and orderly manner, promptly reporting hazards, accidents, losses, or damages.

Connaissances

Guest care

Guest communication

Team collaboration

Proactive

Feedback welcome

Initiative

Description du poste

NYX Hotel Dublin Christchurch, part of the Leonardo Hotels portfolio, is seeking a Food & Beverage Assistant to deliver exceptional guest care and support a high-end stay experience. You will address guest concerns promptly, collaborate across departments, and uphold safety and company policies.

The role emphasizes guest satisfaction, continuous learning, and participation in guest care training and development programmes within a dynamic hospitality team.