Global Workplace Experience & Facilities Lead

eTeam; Cork; Vor Ort; EUR 47.000 - 60.000; Vollzeit

Zusammenfassung

eTeam is seeking an International Headquarters Workplace Experience Programme Manager to lead facilities operations and the employee experience. The role partners with internal stakeholders and external vendors to deliver a safe, engaging site atmosphere and seamless operations.

You will manage budgets, vendor performance, events, and site communications while supporting sustainability initiatives and on-site inductions.

Qualifikationen

• Proven experience in Workplace Experience or Facilities Management in a large corporate setting.
• Strong knowledge of facilities operations and building systems (HVAC, life safety, critical environments).
• Experience managing Health & Safety programmes and regulatory compliance.
• Vendor management experience with SLAs and KPIs.
• Financial management experience including budgeting, invoicing, and PO management.
• Experience delivering employee engagement events and workplace programmes.

Aufgaben

• Own and manage the workplace experience programme and day-to-day facilities operations at the International Headquarters.
• Oversee facilities management operations, including HVAC, life safety and mechanical/electrical systems.
• Lead Health & Safety management, site walks, and emergency response activities.
• Manage operational and capital budgets, services, events, and capex initiatives.
• Develop and maintain vendor relationships with SLAs, SOPs, KPIs, and reporting.
• Collaborate with landlords, facilities providers, subcontractors, and F&B partners for site operations.
• Support on-site events, executive briefings, and employee engagement activities.
• Manage site communications via SharePoint, TV screens, intranet and other channels.
• Oversee front-of-house operations, including guest experience and reception training.
• Lead small works and capital projects in partnership with external vendors.
• Participate in leadership meetings, site all-hands, and cross-functional initiatives.
• Deliver new hire inductions and orientation programmes.
• Engage with employees and leadership teams to address queries and updates.
• Monitor and resolve ServiceNow tickets related to site requests.
• Support IHQ Green Team sustainability initiatives and events.
• Manage contracts, purchase orders, and invoicing processes.

Kenntnisse

Workplace Experience

Facilities Management

Corporate Real Estate

Health & Safety management

Vendor management

Budget ownership

Stakeholder management

Tools

ServiceNow

SharePoint

Microsoft Office

Intranet platforms

Jobbeschreibung

eTeam is seeking an International Headquarters Workplace Experience Programme Manager to lead facilities operations and the employee experience. The role partners with internal stakeholders and external vendors to deliver a safe, engaging site atmosphere and seamless operations.

You will manage budgets, vendor performance, events, and site communications while supporting sustainability initiatives and on-site inductions.