Global Control Tower Lead for 4PL & Trade Ops

Johnson Johnson; Ringaskiddy; On-site; EUR 120,000 - 160,000; Full time

Job summary

Johnson & Johnson is recruiting for a Senior Manager, Global Control Tower Operations within Global Transportation & Trade Operations. The role may be located in Leeds, UK or Cork, Ireland. This position drives the global 4PL control tower strategy and governance across multiple regions.

You will lead a cross-functional team, manage providers, and advance digital enablement to boost visibility, reliability, and cost efficiency in transportation and trade operations.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field.
• 7+ years of experience in transportation, logistics, supply chain, trade operations, or related areas.
• Experience with 4PL Control Tower operations and governance.

Responsibilities

• Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement.
• Lead deployment and adoption of Control Tower capabilities across units, franchises, and regions.
• Oversee shipment visibility, exception management, TMS adoption, freight audit and pay integration, 3PL connectivity, and performance reporting.
• Ensure Control Tower operations align with transportation planning, financial controls, trade compliance, and customs brokerage requirements.
• Lead and develop a small global or cross-regional team, fostering accountability, collaboration, inclusion, and knowledge sharing.

Skills

4PL Control Tower

Program management

Team leadership

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain

Master's degree preferred

Tools

TMS

Data analytics

Job description

Johnson & Johnson is recruiting for a Senior Manager, Global Control Tower Operations within Global Transportation & Trade Operations. The role may be located in Leeds, UK or Cork, Ireland. This position drives the global 4PL control tower strategy and governance across multiple regions.

You will lead a cross-functional team, manage providers, and advance digital enablement to boost visibility, reliability, and cost efficiency in transportation and trade operations.