Gate Concierge

Adare Manor; The Municipal District of Adare — Rathkeale; Presencial; EUR 17 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Benefits package

Wellbeing initiatives

Team recognition

Career development

Resumo da oferta

Adare Manor is seeking a Gate Concierge on a part-time contract to welcome guests at the estate entrance with warmth and professionalism, ensuring a seamless arrival experience.

You will provide directions, manage access discretely, and liaise with departments to coordinate arrivals and deliveries, while upholding the luxury standards associated with Forbes Five-Star and Michelin distinctions.

Qualificações

• Experience in hospitality or concierge roles.
• Strong communication and interpersonal skills.
• Polished, professional demeanor for luxury settings.
• Ability to multitask and maintain composure in a busy environment.
• Willingness to work flexible, part-time hours.

Responsabilidades

• Provide warm, professional welcome to guests and visitors.
• Assist with directions and arrival information.
• Manage estate access discreetly and courteously.
• Liaise with resort departments about arrivals and deliveries.
• Maintain awareness of activity across the estate.
• Respond to guest queries with hospitality.
• Maintain presentation and professionalism at all times.
• Contribute to a welcoming, safe guest experience.

Conhecimentos

Hospitality experience

Guest service

Communication skills

Attention to detail

Situational awareness

Calm under pressure

Proactive mindset

Flexibility

Descrição da oferta de emprego

At Adare Manor, our vision is'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been awarded the prestigious Forbes Five-Star rating and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.

As we continue to grow and evolve, we're looking for a Gate Concierge to join our team on a part-time contract.

About the Role

As a Gate Concierge, you'll play an important role in creating an exceptional first impression for everyone arriving at Adare Manor. Positioned at the entrance to the estate, you will provide a warm, professional and polished welcome to our guests and visitors while helping ensure their arrival experience is seamless from the very first moment.

You will combine outstanding guest service with excellent attention to detail, providing directions and assistance while helping to manage access to the estate in a professional and welcoming manner.

Key Responsibilities

• Provide a warm, professional and attentive welcome to guests and visitors arriving at Adare Manor.
• Assist guests with directions and information to ensure a smooth arrival experience.
• Manage access to the estate in a discreet, professional and courteous manner.
• Liaise with departments across the resort regarding guest arrivals, visitors and deliveries as required.
• Maintain excellent awareness of activity across the estate to provide accurate information and assistance.
• Respond to guest queries with confidence, professionalism and genuine hospitality.
• Maintain the highest standards of presentation and professionalism at all times.
• Contribute to a welcoming, safe and seamless experience for everyone entering the resort.

Who You Are

We're looking for someone who is warm, engaging and naturally hospitable, with the confidence to provide an exceptional welcome while maintaining the professionalism expected within a luxury resort environment.

You’ll thrive in this role if you have:

• Previous experience in hospitality, guest service, concierge, security or another customer-facing environment.
• Excellent communication and interpersonal skills.
• A warm, friendly and professional manner.
• Strong attention to detail and good situational awareness.
• The ability to remain calm, composed and helpful in a busy environment.
• A proactive, hands-on approach and a genuine passion for providing exceptional guest experiences.
• Flexibility to work part-time hours in line with the operational needs of the resort.

Why Join Adare Manor?

At Adare Manor, we believe in exceptional experiences - not just for our guests, but for our team too. We offer:

• Competitive salary and benefits package
• Perks and experiences that are uniquely tailored to our team, reflecting the extraordinary setting and spirit of Adare Manor
• A supportive, collaborative, and dynamic team environment
• Opportunities for learning, growth, and career development
• Access to wellbeing initiatives, events, and team recognition programmes
• The chance to be part of one of the most iconic hospitality teams in the world

If you're ready to make a meaningful impact and help us shape the future of Guest Services at Adare Manor, we'd love to hear from you.

Adare Manor is an equal opportunity employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds