FS People Consulting - Manager - Dublin

EY; Dublin; On-site; EUR 85,000 - 120,000; Full time

Job summary

EY’s FSO People Consulting team in Dublin seeks a Manager with strong Change Management and Organisational Design experience to lead complex transformation programmes for financial services clients. You will shape strategy, design operating models, and guide stakeholders through change journeys, while developing client relationships and contributing to business development.

You will work with diverse teams, leverage AI-driven approaches, and deliver engagements on time and within budget, helping

Qualifications

• Minimum of 5-8 years’ experience; preferably consulting experience in a client-facing role on large or complex transformation programmes in/for a Financial Services Organisation.
• Minimum of 2 years managerial experience and demonstrable experience structuring and managing projects.
• Be professional, quickly establishing personal credibility and demonstrating expertise.
• Be able to influence clients and stakeholders to gain support for major changes and key decisions.
• Be pragmatic and resilient.

Responsibilities

• Drive engagements across financial services clients delivering change management and organisational design in the FS people consulting practice.
• Deliver artefacts including Change Management Plans, Stakeholder Analysis, Communication Strategies, Training Materials, Impact Assessments, Resistance Management Plans, Organizational Structure Diagrams, and Performance Metrics Dashboards.
• Manage client engagements delivering high-quality consulting services to a diverse portfolio.
• Develop and maintain long-term client relationships and collaborate with EY teams.
• Support business development initiatives and assist in crafting client proposals.
• Leverage AI technology to drive innovation in processes and enhance client performance.
• Conduct workshops and interviews to gather and document business requirements and user stories.
• Develop and implement organizational structures and operating models aligned with client objectives.
• Maintain strong client relationships, representing EY professionally.
• Deliver projects on time and within budget, aligning with client expectations.
• Support thought leadership development and contribute to the growth of the FSO People Consulting practice.

Skills

Change Management

Organisational Design

Stakeholder Management

Client Relationships

Leadership

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

FSO People Consulting - Manager - Dublin

General Information

Location: Ireland

Available for Work Visa Sponsorship: YES

Business Area: People Advisory Services

Contract Type: Full-Time – Permanent

EY is the only major professional services firm with an integrated Financial Services (FSO) practice across Europe, the Middle East, India, and Africa (EMEIA). Our ambition has prompted the establishment of a dedicated People Advisory Services team to service our Financial Services clients.

Our FSO People Consulting professionals assist our clients in successfully defining, implementing, and sustaining their people agenda. Financial Services in Ireland is changing at a pace never seen before – driven by economy, society and innovation, our clients recognise the need to be adaptable and current – from attracting talent through to having the best employee value proposition needed to retain them.

EY have a wide range of opportunities in the newly established FSO People Consulting Team for experienced personnel at Manager level.

The Team and the opportunity

We are seeking a highly motivated and experienced Manager with Change Management and / or Organisational Design experience to join our team. The ideal candidate will have a strong background in these methodologies, excellent communication skills, and a passion for helping organisations navigate complex transformations.

Joining the FSO People Consulting Team in EY will provide you with the opportunity to work on some of the most interesting and complex transformation programmes across EMEIA. You’ll be working with the best people on the most complex people centred financial service issues, helping to shape the future of financial services.

Our team, in partnership with our clients, seek to ensure the long-term sustainability and embedding of major organisational transformation programmes.

Our focus revolves around adaptability and staying current, aiding clients from talent acquisition to crafting the best employee value proposition for long-term retention.

With an in-depth understanding of best practice and market insights, we work with clients in designing effective organisational structures and operating models and change initiatives. This includes overseeing communication strategies, managing stakeholders, and navigating change journeys.

Your Key Responsibilities

• You will be responsible for driving engagements across the financial services clients in the delivery of change management, organisational design in the FS people consulting practice.
• Ability to drive and deliver on key artefacts including Change Management Plans, Stakeholder Analysis, Communication Strategies, Training Materials, Impact Assessments, Resistance Management Plans, Organizational Structure Diagrams, and Performance Metrics Dashboards to effectively lead change management and organisational design initiatives.
• Manage client engagements, delivering high-quality consulting services to a diverse portfolio.
• Understand EY’s offerings and proactively identify ways to enhance client service.
• Develop and maintain long-term client relationships and collaborate with EY teams to meet client needs.
• Support business development initiatives and assist in crafting client proposals.
• Leverage AI technology to drive innovation in processes and enhance client performance.
• Conduct workshops and interviews to gather and document business requirements and user stories.
• Assess complex business challenges and create tailored solutions for operational improvement.
• Develop and implement organizational structures and operating models aligned with client objectives.
• Maintain strong client relationships, serving as a trusted advisor and representing EY professionally.
• Keep up with industry trends to foster innovation and improve service delivery.
• Deliver projects on time and within budget, aligning with client expectations.
• Support thought leadership development and contribute to the growth of the FSO People Consulting practice.

Practice & People Development Responsibilities

• Manage and lead diverse teams with varying skillsets focusing on mainly Change Management and Organisational Design delivery.
• Adapt your leadership style to fit team, client, and their cultural needs.
• Contribute to expanding our brand in the market by attending relevant events, collaborating with other internal teams, facilitating thought leadership, etc.
• Engage in business development activities including client presentations and proposals.
• Foster a supportive, inclusive and growth team-oriented work culture.

Skills And Attributes For Success

To qualify for this role, you must have

• Minimum of 5-8 years’ experience; applicants will preferably have prior consulting experience in a client facing role on large or complex transformation programmes in/for a Financial Services Organisation i.e. banking, insurance, funds, capital markets, payment processors etc.
• Minimum of 2 years managerial experience and demonstrable experience structuring and managing projects or programmes of work which meet client expectations and mitigate any risks or issues.
• Be professional, quickly establishing personal credibility and demonstrating expertise.
• Be able to influence clients and stakeholders to gain support for major changes and key decisions.
• Be pragmatic and resilient - taking a