Frontline Customer Service Champion

Tesco; Dún Laoghaire; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme*

Virtual GP service

Employee Assistance Programme (EAP)

Colleague Clubcard discounts

Pension Plan*

Long Service Awards

Job summary

Tesco Ireland is seeking personable customer service colleagues to help shoppers across our stores. You will greet customers, assist with product availability, and maintain store standards while supporting team colleagues.

The role emphasizes customer-first service, reliability, and flexible teamwork in a busy retail environment. We offer competitive pay and a range of benefits designed to support you and your family, with opportunities for growth within a large national retailer.

Qualifications

• Excellent customer service and pro-active help for customers.
• Reliable with good timekeeping and attendance.
• Able to prioritise tasks to serve customers effectively.
• Adaptable and resilient to changing business demands.
• Able to follow verbal or written instructions.
• Keep the shop floor and back areas tidy and organised.
• Willing to support colleagues in other departments when needed.

Responsibilities

• Always put the customer first and service them with pride.
• Know your customers and serve them with care.
• Ensure products and services are available for customers at all times.
• Handle products carefully to preserve quality and delivery condition.
• Keep shop floor and back areas clean and tidy.
• Follow training, routines and processes.
• Follow company policies and health and safety rules.
• Support colleagues by assisting in other departments.

Skills

Customer service

Reliability

Time management

Ability to follow instructions

Team player

Job description

Tesco Ireland is seeking personable customer service colleagues to help shoppers across our stores. You will greet customers, assist with product availability, and maintain store standards while supporting team colleagues.

The role emphasizes customer-first service, reliability, and flexible teamwork in a busy retail environment. We offer competitive pay and a range of benefits designed to support you and your family, with opportunities for growth within a large national retailer.