Front Desk Guest Experience Associate

Front Office - TBH; Dublin; On-site; EUR 25,000 - 30,000; Full time

Job summary

A prestigious hotel in Dublin is seeking a Receptionist to excel in guest service. The successful candidate will have prior hospitality experience, exceptional communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include managing guest inquiries, ensuring operational efficiency, and maintaining high service standards. The role offers benefits like complimentary meals and employee assistance programs, fostering a supportive and diverse workplace culture.

Benefits

Complimentary meals during shifts

Access to confidential support services

Discounts on food, beverages, and stays

Qualifications

• Previous experience in hospitality environment.
• Strong commitment to guest satisfaction.
• Capability to anticipate and address guest needs.

Responsibilities

• Offer the highest level of guest service in the Reception Area.
• Ensure smooth running of the Front Office.
• Welcome all guests and respond to queries.
• Address and resolve guest problems promptly and courteously.
• Maintain compliance with hygiene regulations.

Skills

Excellent interpersonal and communication skills

Ability to work efficiently under pressure

Team-oriented attitude

Customer service orientation

Job description

A prestigious hotel in Dublin is seeking a Receptionist to excel in guest service. The successful candidate will have prior hospitality experience, exceptional communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include managing guest inquiries, ensuring operational efficiency, and maintaining high service standards. The role offers benefits like complimentary meals and employee assistance programs, fostering a supportive and diverse workplace culture.