French-Speaking IT Application Support Engineer - Hybrid

Tata Consultancy Services; Ireland; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

A global tech leader in Donegal is seeking an experienced IT Application Support Engineer with French language proficiency. You will provide crucial technical support for healthcare applications, ensuring reliability for patient care systems. The role requires strong analytical and communication skills, with responsibilities including troubleshooting, incident management, and documentation. Join an innovative team that values collaboration and offers professional growth opportunities surrounded by a culture of diversity and inclusion.

Benefits

Competitive salary

Health and wellness initiatives

Access to training resources

Qualifications

• Proficiency in both English and French (B2 or above).
• Experience with ticketing systems and application support fundamentals.
• Basic knowledge of Windows/Linux environments.

Responsibilities

• Provide first-line support for application-related issues.
• Monitor application dashboards and respond to alerts.
• Document all incidents and service requests per ITIL best practices.

Skills

Technical support

Analytical skills

Communication

Customer service orientation

Education

Degree or certification in IT or related discipline

Tools

ITSM Tools

Remote Support Tools

Job description

A global tech leader in Donegal is seeking an experienced IT Application Support Engineer with French language proficiency. You will provide crucial technical support for healthcare applications, ensuring reliability for patient care systems. The role requires strong analytical and communication skills, with responsibilities including troubleshooting, incident management, and documentation. Join an innovative team that values collaboration and offers professional growth opportunities surrounded by a culture of diversity and inclusion.