French Connection, Concession Manager, Full Time, Permanent

Brown Thomas Arnotts; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading retail company in Limerick is looking for a Concession Manager to maximize sales and profitability. This role involves delivering exceptional customer service and motivating the team to reach their goals. Candidates should have experience in retail management, customer service, and fashion retail. Join a creative and community-focused team dedicated to providing an enjoyable customer experience.

Qualifications

• 3 years of customer service experience required.
• 2 years of fashion retail experience required.
• 3 years of retail management experience required.

Responsibilities

• Maximising the store’s sales and profitability.
• Delivering customer service through the team.
• Motivating the team to achieve sales objectives.
• Liaising with Head Office departments.
• Ensuring high visual merchandising standards.

Skills

Line management experience

Coaching and development skills

Sales driving capability

Customer service

Fashion retail experience

Retail management experience

Job description

GET TO KNOW US

We were founded in 1972 and set out with the aim to create design‑led, fashionable clothing. Today, we design contemporary clothing, accessories and homeware – everything you need in one destination. Signature dresses, responsible denim and relaxed staples are what we do best, so expect compliments. We offer eco‑conscious pieces and accessible, quality products that stand the test of time, giving you confidence to look and feel your best every day.

In more recent years we have also expanded our portfolio into new exciting areas including men’s and women’s toiletries, sunglasses and opticals, watches, footwear and a growing range of furniture and home accessories.

KNOW THE ROLE

An exciting opportunity has arisen at French Connection are we are looking for a Concession Manager in Limerick Brown Thomas.

Key Areas Of Responsibility Will Be

• Maximising the store's sales and profitability
• Delivering unequalled levels of customer service through the team
• Motivating the team and assisting them in achieving agreed objectives
• Liaising with peers and Head Office departments
• Developing the brand name and image of the company through compliance with all company policy and procedures
• Promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved

Know What We’re Looking For

• Previous line management experience
• Strong coaching and development skills in order to establish a high performance team
• High levels of enthusiasm, drive and motivation
• A proven track record of driving sales
• The ability to excel in a commercially focused environment
• The ability to multitask and meet deadlinesCustomer service: 3 years (required)
• Fashion retail: 2 years (required)
• Retail management: 3 years (required)

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.