Fraud Risk Investigator: Protect Users, Fight Fraud

TELUS Digital; Cork; On-site; EUR 33,000 - 35,000; Full time

Job summary

A leading customer service provider is seeking a Risk Investigator to join their team in Cork. This role involves reviewing transactions to protect users from financial crime, collaborating with customers, and developing fraud detection strategies. The ideal candidate will have experience in banking or fintech, understand KYC/AML compliance, and possess excellent problem-solving skills. Join us and help make a difference in fighting fraud.

Benefits

Performance-based bonus

Private medical insurance

Pension scheme

Access to onsite gym

Career advancement opportunities

Community projects involvement

Bike-to-work tax relief

Qualifications

• Experience in detecting fraud through transaction monitoring rules.
• Strong understanding of KYC, AML, and risk assessment procedures.
• Ability to communicate complex ideas clearly.

Responsibilities

• Review fraud alerts and take necessary actions.
• Contact users for information regarding their account usage.
• Conduct enhanced due diligence reviews on high-risk users.

Skills

Experience in detecting fraud in banking or fintech

Strong understanding of KYC and AML

Excellent communication skills

Problem-solving abilities

Understanding of banking transactions

Job description

A leading customer service provider is seeking a Risk Investigator to join their team in Cork. This role involves reviewing transactions to protect users from financial crime, collaborating with customers, and developing fraud detection strategies. The ideal candidate will have experience in banking or fintech, understand KYC/AML compliance, and possess excellent problem-solving skills. Join us and help make a difference in fighting fraud.