Food & Beverage Assistant

Hilton Dublin City; Dublin; On-site; EUR 25,000 - 35,000; Full time

Job summary

A prestigious hotel in Dublin is looking for a dedicated Food & Beverage Assistant. In this role, you will work across all service areas to ensure an exceptional experience for guests. Key responsibilities include greeting guests, taking orders, and maintaining high cleanliness standards. Candidates should demonstrate a positive attitude, effective communication skills, and a commitment to outstanding customer service. Previous experience in Food and Beverage is a plus, as is knowledge of Food Hygiene Regulations.

Benefits

Parking

Meal Allowance / Canteen

Bike2Work

Qualifications

• Previous Food and Beverage and/or industry experience is advantageous.
• Experience with cash handling is favorable.
• Knowledge of Food Hygiene Regulations is beneficial.

Responsibilities

• Work in all areas of Food and Beverage to deliver excellent Guest and Member experience.
• Take and deliver customer orders.
• Manage guest queries and ensure cleanliness of work areas.

Skills

Positive attitude

Good communication skills

Excellent customer service

Job description

Food & Beverage Assistant

Hilton Dublin (part of the MHL Hotel Collection) is currently recruiting for an experienced Food and Beverage Assistant to work in our busy Breakfast Room.

A Food and Beverage Assistant is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets.

Specific responsibilities

• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Skills

Hospitality Communication HACCP Excellent customer service

Benefits

Parking Meal Allowance / Canteen Bike2Work