Financial Services Admin & Client Care Specialist

freedom from debt coalition; Cork; On-site; EUR 32,000 - 44,000; Full time

Benefits offered by this job

Occupational Pension Scheme

Aviva Care

Death in Service benefit

Generous EAP programme

Income Protection

Bike to work scheme

Employee assistance program

Company events

Additional leave

Job summary

FDC Financial Services is recruiting a full-time Business Administrator to support a Financial Consultant at our Cork office. The role focuses on client file management, end-to-end administration, diary and communications, and handling new business applications.

You will work closely with the team to ensure compliance, accuracy, and timely processing while maintaining client relationships and data quality in a regulated environment.

Qualifications

• Previous experience in administrative or similar role within financial services or regulated environment.
• Demonstrate ability to manage complex tasks with minimal oversight.
• Strong interpersonal skills, with ability to handle confidential information.
• A proven team player who can also work autonomously, demonstrating initiative.

Responsibilities

• Working closely with the Financial Consultant on client file management
• End to end Client file and case management
• Call handling (inbound and outbound)
• Diary, phone and email management
• Processing and overseeing new business applications
• Ability to service queries on new and existing business
• Manage relationships with product providers, underwriters and clients
• Ensuring compliance, accuracy, and timeliness in all documentation and processes
• Preparation of reports, quotes and file reviews
• Effective client data management for all project needs
• Maintain up-to-date and accurate customer records and databases
• Address additional administrative or clerical duties as they arise
• Utilise your knowledge of the local area to enhance customer interactions and supportbusiness activities

Skills

Administrative experience

Task management

Interpersonal skills

Team player

Job description

FDC Financial Services is recruiting a full-time Business Administrator to support a Financial Consultant at our Cork office. The role focuses on client file management, end-to-end administration, diary and communications, and handling new business applications.

You will work closely with the team to ensure compliance, accuracy, and timely processing while maintaining client relationships and data quality in a regulated environment.