Financial Crime Advisory Consultant

NTT America, Inc.; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

NTT America, Inc. in Dublin is looking for an experienced Financial Services Advisory professional to lead engagements focused on Financial Crime. The role includes understanding business processes, advising on best practices, and improving customer experiences through effective process modelling.

The ideal candidate will have over 10 years of change management experience, preferably with a solid background in retail financial services. A strong understanding of regulatory projects and an IT background with Agile methodologies are highly desirable.

Qualifications

• 10+ years of experience in change management or regulatory projects.
• Experience in end-to-end Financial Crime implementation programs.
• Ability to conduct requirements workshops and drive decision making.

Responsibilities

• Engage with business users to understand problem statements.
• Develop customer-driven to-be processes.
• Support documentation of process models for improvements.

Skills

Change management

Stakeholder management

Regulatory knowledge

Financial Crime knowledge

Agile methodology

Business process modelling

Design thinking

Education

2.1 or higher in a related discipline

Masters degree

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Summary of Role

• Bring a good understanding of the FS Advisory role having worked in similar capacity earlier in engagements across Financial Crime
• Lead advisory engagement constructing business model, cost benefit analysis and business process modelling
• Engage business users to capture and document business process models using industry standard frameworks and tools
• Translate business requirements into actionable change for fast delivery of technology. Ensure rigour in the process by challenging and validating the business needs to improve the quality of the deliverables

Responsibilities

• Engage with business users, understand problem statement and agree scope of engagement across financial crime domain
• Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
• Support the Business by documenting process models and identify opportunities for improvement
• Ability to map customer experience using tools like personas, customer journeys etc.
• Gather and analyse statistical data from the business areas for supporting business case for change
• Research and analyse best in class industry processes to support digitization & simplification of customer journeys
• Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty
• Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys
• Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in
• Employ process modelling techniques to capture requirements.
• Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements
• Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria
• Support and contribute to the metrics driven culture within our function

Experience

• A strong background in retail financial services advisory (preferably 10+ years of change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives (4+ years of Big 4 Advisory experience)
• Experience working on an end-to-end Financial Crime implementation program (operating model, governance structure, process and technology delivery) and good understanding of AML & Fraud subject matter is a plus
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
• Experience of working in an FS advisory role, in a similar organization is a massive plus
• Experience in documenting business case, business process modelling, requirement elicitation through workshops
• Experience working on Financial Crime applications is a plus
• Manage projects from inception through design to delivery
• An IT background with a solid grounding in technology
• Experience of working in both Agile & waterfall SDLCs
• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
• 2.1 or higher in a related discipline from an academic institution; Masters a plus

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at https://us.nttdata.com/en

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