Experienced Receptionist

The Merrion Hotel, Dublin; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A luxury hotel in Dublin is seeking an experienced Receptionist to provide exceptional service at the front desk. The role includes managing guest check-ins and check-outs, cashiering, and handling administrative duties. Ideal candidates will possess strong communication skills and a professional demeanor. This position offers competitive pay and several employee benefits, including free meals and health insurance.

Benefits

Competitive pay rates

Free English classes

Free meals on duty

Health and Dental Insurance

Contributory Pension Plan

Employee Discounts

Free Employee Assistance Programme

Qualifications

• Ability to communicate courteously and effectively with guests and colleagues.
• Enthusiasm that instills confidence in services offered.

Responsibilities

• The check in and check out of guests.
• Cashiering.
• Completing various administrative shift duties.
• Making guest keys.
• Assisting guests with inquiries.
• Assisting with Switchboard duties if required.

Skills

Professional communication

Customer service

Team collaboration

Job description

Overview

The Merrion, one of Dublin's finest luxury hotels, is recruiting for an experienced Receptionist.

This is an exciting role where every day is different! As one of the first team members that our guests engage with, our Receptionists extend the Merrion welcome with a smile whilst offering a smooth and professional check in procedure. You will meet guests from all over the world and can be confident that they will experience only the finest product and service during their stay.

This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including:

Responsibilities

• The check in and check out of guests
• Cashiering
• Completing various administrative shift duties
• Make guest keys
• Assisting guests with inquiries
• Assist with Switchboard duties if required

Benefits

• Competitive pay rates
• Free English classes
• Free meals on duty
• Free cleaning of company provided uniforms
• Travel and Bike to Work - Tax saving Schemes, discounted parking in the city, taxi subsidy for out of hours travel
• Health and Dental Insurance payments
• Contributory Pension Plan
• Increased holiday entitlement with length of service
• Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
• Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
• Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members

Who We Are Looking For

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instill confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.

About The Merrion

Shift work & flexibility are required in this position. The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.

If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.