Enforcement Specialist (6 month FTC)

Uniting Holding; Dublin; On-site; EUR 34,000 - 42,000; Full time

Job summary

Uniting Holding in Ireland is seeking a detail-oriented enforcement administrator to join the Enforcement team on a temporary 6-month fixed-term contract. The role supports payment recovery and reviews cases, coordinating with internal stakeholders and legal representatives.

This hybrid role is based in Dublin, with attendance in the office 2–3 days per week. You will help prepare enforcement documentation, assist with court case preparation, and contribute to process improvements while meeting

Qualifications

• Minimum of 1 year experience in an administrative role.
• Experience documenting controls and designing processes.
• Experience working with a diverse project team.
• Knowledge of enforcement and debt recovery processes is advantageous.

Responsibilities

• Act as an authorised officer to approve enforcement actions and documentation.
• Liaise with company solicitor on escalated cases and respond to queries.
• Review all customer cases to ensure evidence is ready for the legal team.
• Contribute to debt recovery strategies when evidence packs are contested.
• Prepare and review court cases.
• Review claim notices and liaise with stakeholders regarding compliance.
• Assist with development of process improvements related to enforcement.
• Ensure compliance with KPI’s associated with enforcement activities.

Skills

Report writing

Self-starter / initiative

Teamwork

Stakeholder communication

Attention to detail

Tools

MS Office

Job description

Role Summary

We are seeking to appoint a detail-oriented and proactive professional to join the Enforcement team on a temporary 6-month Fixed Term Contract. This role will support the delivery of enforcement activities, ensuring the Authority’s policies are applied effectively and that payment recovery is maximised. The successful candidate will work closely with internal stakeholders, external parties, and legal representatives to review cases, prepare enforcement documentation, support court case preparation, and contribute to process improvement initiatives. This is a hybrid role based in Dublin, with attendance in the office required 2–3 days per week. Salary will be paid on a pro rata basis.

Key Role Objective(s)

To support the enforcement team to ensure policies of the Authority are carried out and that the collection of payments are maximized.

Core Responsibilities

• Act as an authorised officer, on behalf of Turas and the Authority, to approve enforcement actions anddocumentation to be used as part of further enforcement proceedings.
• Liaise with company solicitor on all cases which have been escalated to the enforcement stage, toinclude responding to queries about customer issues/cases.
• Review all customer cases to ensure all evidence, data and facts are known to the legal team (casemanagement).
• Contribute to debt recovery strategies when Evidence Packs are contested.
• Prepare and review court cases.
• Review claim notices candidates.
• Liaise with internal and external stakeholders regarding compliance activities and enforcement queries.
• Assist with the development of process improvement initiatives related to enforcement.
• Ensuring compliance with all KPI’s associated with enforcement activities.

Key Competencies & Skills

• Ability to produce reports.
• Ability to work on your own initiative as well as part of a team.
• Computer literacy with strong proficiency in MS Office.
• Excellent attention to detail and a desire for accuracy.
• Ability to take ownership, be proactive and achieve desired results.
• Good interpersonal and communication skills, and the ability to work well as part of a team and tointeract at all levels in the business.
• Ability to interact and build a relationship with external stakeholders.

Experience & Qualifications

• Minimum of 1 year experience in an administrative role.
• Experience documenting controls, designing processes.
• Experience of working with a diverse project team.
• Enforcement and Credit Management not necessary but an advantage.

Working Arrangement

This is a hybrid role based in Dublin. We expect team members to work from our Dublin office 2–3 days per week, with the remaining days worked remotely.

Additional Information

In addition to your normal duties, you may be required to undertake other duties appropriate to your position asmay be assigned to you by your manager or a member of the senior management team.