End User Services University Co - Op Placement 2027

Susquehanna International Group, LLP; Dublin; On-site; EUR 20,000 - 27,000; Full time

Job summary

Susquehanna International Group, LLP is seeking an End User Services Co-Op (Placement) student for a 12-month rotation across four teams responsible for the desktop and trading-floor environment in Dublin and London.

You will learn Windows, Microsoft 365, Citrix, Active Directory and PowerShell in a live production setting, support corporate users, and deliver a capstone engineering project under guidance from team leads.

Qualifications

• You are studying a STEM or IT degree and must complete a work placement.
• Basic understanding of PC hardware, Windows and networking fundamentals (TCP/IP).
• Exposure to Active Directory, PowerShell or scripting is desirable, not required.

Responsibilities

• Build, upgrade and deploy desktops, laptops and peripherals and keep asset records accurate.
• Diagnose and resolve desktop, application, remote access and account issues for corporate/trading floor users.
• Work in Jira Service Desk following defined processes and learn how requests move between teams.
• Learn Windows, Microsoft 365, Citrix, and AD in a production environment.
• Package and deploy software with SCCM, write PowerShell tooling, contribute to Group Policy changes.

Skills

Team collaboration

Problem solving

Communication

Curiosity

Windows fundamentals

Education

STEM/IT degree (Irish university)

Tools

Windows

Microsoft 365

Citrix

Active Directory

PowerShell

SCCM

Group Policy

Jira Service Desk

Job description

Overview

Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. Our technologists build and run the systems that traders and quants depend on every day.

As an End User Services Co-Op (Placement) Student at Susquehanna, you will spend 12 months rotating through the four teams that build, support and engineer the desktop and trading-floor environment for our Dublin and London offices: Client Services, Client Corporate Support, Client Trading Support and Client Engineering Services. In each rotation you will be mentored by the team lead and work alongside experienced engineers on live requests and incidents. You will start with how the estate is built and tracked, move on to supporting corporate users and then the trading floor, and finish with an engineering project that automates or removes a recurring task you have seen along the way.

What we’re looking for

What you will do

• Build, upgrade and deploy desktops, laptops and peripherals, and keep the asset record accurate
• Diagnose and resolve desktop, application, remote access and account issues for corporate users and, later, trading floor users
• Work in Jira Service Desk to a defined process, and learn how requests are handed between teams
• Learn Windows, Microsoft 365, Citrix, Active Directory and market-data client technologies in a production environment
• Package and deploy software with SCCM, write PowerShell tooling and contribute to Group Policy and automation changes under review
• Deliver a capstone engineering project in your final rotation and present it to the EUS team leads
• Take part in projects and work as a team in each rotation to deliver innovate and pivot to deliver for the business.

Who you are

• Education: You are studying a STEM or IT related degree in an Irish university and are required to complete a work placement as part of your course.
• Technical: You have a working understanding of PC hardware, Windows and networking fundamentals (TCP/IP, DNS, VLANs). Exposure to Active Directory, PowerShell or any scripting language is desirable, not required.
• Problem solver: You work through problems methodically, gather evidence before acting and know when to ask for help.
• Communicator: You are comfortable talking to users at every level of the firm, explaining technical issues plainly and keeping people informed.
• Reliable: You take ownership of what you are given, follow process where it matters and pay attention to detail.
• Curious: You want to understand how a trading firm's technology fits together and are keen to learn several disciplines in one year.

What's in it for you

• Breadth: Four team rotation, from hardware to engineering, with a dedicated mentor in each.
• Education: Access to Susquehanna's market-leading training programmes and industry lectures on trading and the role technologists play in it.
• Real impact: You work on live requests from day one and finish with a project that makes a measurable difference to how the teams operate.
• Culture and perks: A non-hierarchical, collaborative environment in the IFSC, with onsite catering, a games room, an in-house gym and regular social events.

Applicants must be legally eligible to work in Ireland. We hire for this programme on a rolling basis, so interested candidates are encouraged to apply early.