EMEA Major Incident & Cyber Response Lead

Citi; Dublin; Hybrid; EUR 119,760 - 179,640; Full time

Benefits offered by this job

Competitive base salary

Hybrid work model

Comprehensive benefits

Job summary

Citi in Dublin is seeking a Business Command Center Senior Vice President to lead incident management and cyber response initiatives globally. This pivotal role involves strategic oversight of multiple teams to enhance service quality and operational resilience.

The ideal candidate will possess extensive experience in stakeholder management and incident management principles, as well as exceptional communication skills. Join Citi for a competitive salary and benefits while enjoying a hybrid work environment.

Qualifications

• Proven track record in incident management, cyber response, or a related field.
• Demonstrated experience managing senior stakeholders effectively.
• Strong leadership capability with emphasis on team development.

Responsibilities

• Oversee complex major incident management and cyber response.
• Manage performance and professional development of teams.
• Drive timely escalation of incidents to senior decision-makers.

Skills

Leadership Experience

Stakeholder Management

Incident/Crisis Management

Exceptional Communication

Project Management

Education

Bachelor’s/University degree

Master’s degree in a relevant field

Tools

AI Prompt Engineering

Job description

Citi in Dublin is seeking a Business Command Center Senior Vice President to lead incident management and cyber response initiatives globally. This pivotal role involves strategic oversight of multiple teams to enhance service quality and operational resilience.

The ideal candidate will possess extensive experience in stakeholder management and incident management principles, as well as exceptional communication skills. Join Citi for a competitive salary and benefits while enjoying a hybrid work environment.