EHR Inpatient Build Team Member

UPMC Group; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Maternity/Paternity leave

Pension plan

Death in service benefit

Flexible working

Job summary

UPMC Ireland is seeking an Inpatient Build Team Member to help implement the Cram EHR system across Ireland. You will support configuration, testing, and validation of inpatient applications, aligning workflows with clinical operations.

You will work with clinical and IT teams to ensure accurate data migration, testing outcomes, and end-user readiness during go-live and stabilization phases.

Qualifications

• Clinical degree or designation in Nursing, Allied Health, or another regulated inpatient care profession.
• Licensed and in good standing with a professional regulatory body.
• Minimum 3 years of experience in inpatient or acute care settings.
• Familiarity with inpatient workflow processes, including interdisciplinary care, documentation, and discharge planning.
• Good project coordination, stakeholder engagement, and change management skills.
• Good analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.

Responsibilities

• Support the Inpatient Workstream Lead in delivering the Inpatient Workstream for the Cram EHR implementation within UPMC Ireland.
• Assist in executing tasks within the project scope and governance, including stakeholder coordination and milestone tracking.
• Collaborate with the Inpatient Workstream Lead and other workstream members to ensure alignment with inpatient operations and programme goals.
• Contribute to the documentation of workflows, system configurations, and testing different outcomes to support a seamless end-user experience.
• Assist inpatient system configuration, data migration validation, and integration with existing or planned enterprise platforms.
• Participate in testing activities for inpatient modules and associated applications, including UAT, under the guidance of the Inpatient Workstream Lead.

Skills

Inpatient workflow knowledge

Project coordination

Analytical thinking

Stakeholder engagement

Education

Clinical degree or designation in Nursing/Allied Health/inpatient care

Job description

Job Description

EHR Inpatient Build Team Member Location: Ireland | Remote / Hybrid Job type: Specified Purpose Overview of role: The Inpatient Build Team Member will support the implementation of the Cram Electronic Health Record (EHR) system across UPMC Ireland. Reporting to the Inpatient Workstream Lead, this role focuses on assisting with the configuration, testing, and validation of inpatient applications, including the Patient Care System and Quality & Surveillance capabilities. The Inpatient Team Build Member will contribute to aligning system functionality with inpatient workflows and operational requirements under the guidance of the Inpatient Workstream Lead. This role provides operational and technical support for the Inpatient workstream, collaborating with clinical and technical teams to ensure a smooth and effective transformation of inpatient processes. This is an excellent opportunity for an inpatient professional with an interest in health IT systems to contribute to a significant digital transformation project.

Primary Duties and Responsibilities

The Inpatient Team Build Member will support the Inpatient Workstream Lead in delivering the Inpatient Workstream for the Cram EHR implementation within UPMC Ireland. The role involves assisting in executing tasks within the project scope and governance, including stakeholder coordination and milestone tracking. The member will collaborate with the Inpatient Workstream Lead and other workstream members to ensure alignment with inpatient operations and programme goals. Additionally, the role includes contributing to the documentation of workflows, system configurations, and testing different outcomes (e.g. interoperability, data migration, reporting, end-user devices) to support a seamless end-user experience.

System Design & Workflow Support

Serve as a supporting subject matter expert (SME) for inpatient-related functions in MEDITECH Expanse and associated applications. Assist in the design and validation of inpatient workflows within MEDITECH Expanse and associated applications, working closely with analysts and operational leaders. Review and provide feedback on system functionality related to inpatient processes. Support the integration of inpatient workflows with financial and quality compliance processes to ensure operational efficiency. Collaborate with clinical and technical teams to maintain end-to-end clinical integrity across modules.

Implementation Support, Data Validation & Testing

Assist inpatient system configuration, data migration validation, and integration with existing or planned enterprise platforms. Participate in testing activities for inpatient modules and associated applications, including integrated testing and user acceptance testing (UAT), under the guidance of the Inpatient Workstream Lead. Help identify and troubleshoot issues in collaboration with IT, finance, and clinical teams. Support the integration of inpatient-facing modules with other clinical systems (e.g., PCM, OM, laboratory, radiology, pharmacy) to ensure seamless care delivery. Assist in validating statutory, management, and operational reporting requirements for inpatient functions. Support change management efforts by addressing workflow impacts and documentation requirements for inpatient staff. Contribute to go-live readiness and stabilization efforts, including supporting real-time issue resolution and workflow adjustments. Contribute to standards development processes and engage with inpatient SMEs during design and optimization discussions. Ensure compliance with regulatory, accreditation, and safety standards (e.g., HIQA) as directed.

Team Collaboration & Support

Assist the coordination of cross-functional inpatient implementation activities, ensuring alignment with clinical documentation and workflow needs. Participate in workgroup meetings, documenting decisions, risks, and issues as directed. Act as a secondary liaison between inpatient services and the Cram implementation team, escalating issues to the Inpatient Workstream Lead as needed. Assist in the development and delivery of training materials for inpatient staff and other relevant end-users. Provide hands-on support during go-live and stabilization phases, helping to ensure continuity of inpatient operations. Support the training team in delivering education on inpatient workflows within MEDITECH Expanse and associated applications. Contribute to the handover process by supporting training delivery to the future EHR BAU team members.

Documentation & Governance

Maintain accurate project documentation, including current state/future state maps, risk/issue logs, and change logs, as assigned by the Inpatient Workstream Lead. Assist in preparing materials for governance processes, such as the Clinical Design Forum and senior management meetings. Support the tracking of key performance indicators (KPIs) for inpatient readiness, adoption, and post-go-live performance. Contribute to documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health as directed.

Qualifications & Experience

Required Qualifications

• Clinical degree or designation in Nursing, Allied Health, or another regulated inpatient care profession.


• Licensed and in good standing with a professional regulatory body.


• Minimum 3 years of experience working in inpatient or acute care settings.


• Familiarity with inpatient workflow processes, including interdisciplinary care, documentation, and discharge planning.


• Good project coordination, stakeholder engagement, and change management skills.


• Good analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.

Preferred Qualifications

• Minimum 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms).


• Experience implementing MEDITECH clinician/provider, particularly PCS and Quality & Surveillance, or equivalent capabilities with other major EHR systems (e.g., Epic, Oracle Health).


• Experience with MEDITECH Expanse (or Magic/Client-Server) as a user, trainer, or build team member.


• Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements (e.g., documentation standards, medication safety protocols).


• Training in process improvement methodologies (e.g., Lean) or project management.

EqualOpportunity Statement and Benefits

UPMC is an equal opportunity celebrate diversity and are committed to creating an inclusive environmentfor all employees.

• -Fully paid maternity and paternity leave for new parents.


• Competitive PensionPlan, company funded Death in Service Benefit x 3 times.


• Critical Illness coverfor all employees up to the age of 66.


• Performance and Recognition - Rewards for performance that supports the goals and mission ofUPMC through our annual ACES programme.


• Work-Life Balance - Enhanced annual leave up to a maximum of 27 days.


• Flexibleworking opportunities to support you to work around external familycommitments.


• Developmentand Career Opportunities - Opportunities for each employee to reachtheir career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medicalcentre committed to delivering people-focused care that's close to in Pittsburgh and affiliated with the University of PittsburghSchools of the Health Sciences, UPMC shapes the future of health throughclinical and technological innovation, research and expands its expertise globally, bringing world-class care acrosscontinents through its UPMC International division - an owned and operatednetwork of hospitals and ambulatory care centres in Italy, Ireland andCroatia. UPMC International brings new access to the signature specialtyservices of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others tomore people in more places across the world. In Ireland UPMC has provided high-quality healthcare in the South East since2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital inWaterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital inClane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and acrossUPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, andMayo. UPMC has also established a nationwide Concussion Network. UPMC'sGlobal Technology Operation Centre is based in Kilkenny.