Education Administrator

INNOPHARMA LABS LIMITED; Dublin; Hybrid; EUR 35,000 - 45,000; Full time

Job summary

A reputable educational institution in Dublin is looking for an Education Administrator to manage admissions and provide guidance to prospective students. The role includes handling inquiries, maintaining student files, and managing events as part of the recruitment process. Strong organizational skills and attention to detail are crucial, along with proficiency in IT. This is a hybrid position, offering the flexibility of remote work and requires prior experience in an educational setting.

Qualifications

• Organisational and administrative skills are essential.
• Must possess excellent attention to detail and communication skills.
• Previous experience in an educational institution is beneficial.

Responsibilities

• Manage admissions and administration processes for programs.
• Provide educational guidance to prospective students.
• Ensure applications are updated in the student information system.

Skills

Organisational skills

Excellent attention to detail

Effective communication skills

Interpersonal skills

Proficiency in Word and Excel

Job description

Application Details

In order to work in Ireland a non‑EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

The Education Administrator, reporting to the Programme Lead(s), has responsibility for providing a professional and comprehensive administrative service associated with the admission and recruitment of students for a range of education programmes. This hybrid role is full‑time (3 days per week on‑site in Sandyford).

Responsibilities

• Responsible for the day‑to‑day admissions and administration processes for programmes
• Provision of educational guidance and advice to prospective students
• Ensuring that all applications are entered and updated accordingly on the student information system and that student files are maintained
• Ensuring all relevant admissions emails/phone calls regarding enquiries and applications from students are dealt with efficiently and effectively
• Answer queries and provide information on the telephone, following up on phone calls by sending out the relevant information/literature
• Follow up on all admission statuses of offers and leads for each recruitment area by phone, email or any other communication tool deemed appropriate
• Issuing all letters, offers and other relevant documentation to eligible applicants
• Liaising with all applicants, partner colleges or agents regarding status of student applications on a daily basis
• Attending open events/exhibitions/fairs/schools representing Innopharma as part of the student recruitment process
• Attendance at course registrations/information sessions
• Management of a customer service ethos throughout the recruitment and admissions process of these programmes
• Organisation and provision of a comprehensive and streamlined information service, and management and development of relationships with all targeted and potential applicants
• Assisting in the production /proof reading of marketing materials for relevant programmes within the recruitment area
• Website checks to ensure accurate and up‑to‑date content
• Any other tasks delegated by Management

Essential Criteria

• Organisational and administrative skills
• Excellent attention to detail
• Proven ability to communicate information to the public in an effective and professional manner
• Excellent interpersonal and written communication skills
• Good IT knowledge with proficiency in Word and Excel, plus the ability to train on IT systems
• Ability to work effectively and extremely accurately under pressure
• Ability to work as part of a team
• Flexible approach to work
• Ability to deal with high volumes at key periods
• Previous experience of working in an educational institution would be beneficial for this position

This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.

Additional Information

• This vacancy is suitable for Remote/Blended working
• Sector: Education

Career Level

• Experienced [Non‑Managerial]