Dutch Billing Specialist — Customer Care & Finance

UPS Supply Chain Solutions; Dublin; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

A leading global logistics company in Dublin seeks a candidate for a customer support role to manage billing documents and provide top-notch service in English and Dutch. The ideal applicant will have experience in customer service and may have familiarity with Microsoft Excel. Comprehensive training is provided, and opportunities for progression exist within the firm. This is a permanent position with flexible benefits.

Benefits

Competitive salary

Full training

Flexible benefits – UPS Pension Scheme/Healthcare

Life Assurance

Tuition Reimbursement

Promotion from within policy

Qualifications

• A minimum of one year in customer service.
• Fluent in English and Dutch.
• Experience using Microsoft Excel is an advantage.

Responsibilities

• Manage billing documents and correct errors.
• Provide excellent customer service via phone and email.
• Investigate billing inconsistencies.

Skills

Customer service experience

Fluent in English and Dutch

Experience with Microsoft Excel

Job description

A leading global logistics company in Dublin seeks a candidate for a customer support role to manage billing documents and provide top-notch service in English and Dutch. The ideal applicant will have experience in customer service and may have familiarity with Microsoft Excel. Comprehensive training is provided, and opportunities for progression exist within the firm. This is a permanent position with flexible benefits.