Director, Supply Chain Reliability
Johnson & Johnson
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Benefits offered by this job
Job summary
Johnson & Johnson is seeking a Director, Supply Chain Reliability to define and lead enterprise strategy for end-to-end performance across Innovative Medicine. The role drives standardized frameworks, enterprise scorecards, and cross-functional governance to improve service, quality and cost.
The hybrid position requires strong leadership, deep experience in E2E supply chain processes, and a track record of delivering large-scale digital transformations and analytics-driven decisions.
Qualifications
- Minimum of a Bachelor’s/University or equivalent degree is required; advanced degree preferred.
- Minimum 10 years of relevant work experience.
- Experience in Supply Chain Management.
- Proven experience leading enterprise performance management systems.
Responsibilities
- Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability.
- Own the design and deployment of standardized performance management frameworks, including enterprise scorecards and KPI definitions.
- Lead reliability initiatives and governance, ensuring sustainable resolution and measurable impact on performance.
- Build and lead a high-performing team focused on supply chain performance management and reliability.
- Oversee digital transformation and analytics to enable real-time performance visibility and insights.
- Partner across functions to drive alignment on performance standards and adoption of standardized ways of working.
Skills
Education
Tools
Job description
People Leader
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Project/Program Management Group
Project/Program Management
People Leader
Beerse, Antwerp, Belgium, Cork, Cork, Ireland, Ringaskiddy, Cork, Ireland
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to align with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
- United States - Requisition Number: R-096051
- Ireland and Belgium - Requisition Number: R-097628
- Switzerland - Requisition Number: R-097639
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are searching for the best talent for a Director, Supply Chain Reliability!
This hybrid position will be located in Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain hubs such as Horsham, Pennsylvania (USA); Cork, Ireland; Beerse, Belgium; or Zug, Switzerland.
The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.
This leader will drive the standardization of performance management practices, facilitate the deployment of enterprise scorecards and digital tools, and ensure strong linkage between operational performance and reliability-focused initiatives. Through cross-functional leadership, this role translates data into actionable insights, enabling improved service, quality, and efficiency outcomes across the E2E supply chain.
- Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.
- Establish a clear vision that connects performance insights to reliability outcomes, driving a proactive and data-driven culture across functions.
- Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.
- Ensure alignment and transparency from executive-level performance down to site operations.
- Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
- Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact on performance.
- Build, lead and develop a high-performing team focused on supply chain performance management and reliability.
- Define clear roles, priorities, and development pathways while fostering a culture of accountability, innovation, and continuous improvement.
- Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.
- Drive automation of metrics, targets, and commentary, using advanced analytics and AI to enhance decision-making.
- Partner across supply chain and adjacent functions to ensure alignment on performance standards, metrics, and improvement initiatives.
- Influence senior stakeholders to drive accountability and adoption of standardized ways of working.
- Establish enterprise methodologies for detecting performance risks and systemic issues.
- Lead cross-functional deep dives and facilitate resolution of complex challenges impacting service, quality, and cost.
- Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.
- Ensure integration of standard methodologies into performance routines and operational processes.
- Lead organizational change to embed performance management and reliability as core capabilities.
- Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working.
- Minimum of a Bachelor’s/University or equivalent degree is required; advanced degree or field of study in Business, Supply Chain, Engineering or related field preferred
- Minimum 10 years of relevant work experience
- Experience in Supply Chain Management
- Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)
- Proven experience leading enterprise performance management systems and governance frameworks
- Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
- Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
- Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
- Strong people leadership skills, including coaching, talent development, performance management, and succession planning
- Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
- Experience in pharmaceutical, healthcare, or regulated environments
- Experience integrating AI and advanced analytics into supply chain decision-making
- Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks
- Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations
- Requires proficiency in English (excellent written and verbal communication skills) to communicate effectively and professionally
- May require up to 15% domestic and/or international travel
- Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
Agile Decision Making, Analytics Insights, Budget Management, Business Savvy, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)
Agile Decision Making, Analytics Insights, Budget Management, Business Savvy, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)
€104,000.00 - €179,515.00
Belgium – The anticipated base pay range for this position is EUR 119,200.00 to EUR 204,355.00.
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
- This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
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