Director, AI-Driven Disputes Platform

Mastercard; Blanchardstown; On-site; EUR 150,000 - 210,000; Full time

Job summary

Mastercard is seeking a Director, Product Owner to shape the future of disputes management. Based in Dublin, you will lead senior product teams, define roadmaps, and own strategic platform domains at scale.

You will champion AI, automation, and data-driven decisioning, partnering with engineering, design, and operations to deliver value and align investments with customer needs in a fast-paced environment.

Qualifications

• Deep expertise in product strategy and platform development.
• Ability to define and execute visions across multiple products and teams.
• Strong leadership and influence across large organizations.
• Translate ambiguous challenges into clear product roadmaps.
• Strong commercial acumen and investment evaluation.

Responsibilities

• Define and own strategic platform domains within Mastercard's disputes ecosystem.
• Translate strategy into prioritized roadmaps aligning customer needs and technology investments.
• Lead product discovery and validate customer problems with innovative solutions.
• Drive AI-enabled product development and adoption across lifecycle.

Skills

Strategic vision

Product ownership

Roadmapping

Leadership

AI & automation

Stakeholder management

Job description

Mastercard is seeking a Director, Product Owner to shape the future of disputes management. Based in Dublin, you will lead senior product teams, define roadmaps, and own strategic platform domains at scale.

You will champion AI, automation, and data-driven decisioning, partnering with engineering, design, and operations to deliver value and align investments with customer needs in a fast-paced environment.