Deputy Manager - Dublin

Tesco Ireland; Dublin; On-site; EUR 42,000 - 56,000; Full time

Job summary

Tesco Ireland in Dublin is seeking a Deputy Manager to support the Store Manager in the day-to-day running of the store. This senior role reports directly to the Store Manager and focuses on delivering excellent service and strong team leadership.

The role requires previous retail management experience, a passion for people and customers, and the ability to lead and manage teams through change while maintaining high standards and store performance.

Qualifications

• Recent retail management experience is required.
• Strong people and customer focus.
• Able to lead and manage teams.
• Flexible thinker capable of driving change.
• Excellent organisation, prioritisation and multitasking.
• Proven ability to resolve issues creatively.
• Strong communication and influencing skills.

Responsibilities

• Oversee daily store operations, coach and manage the team to deliver great service and availability.
• Take full accountability for the store when the Store Manager is absent.
• Be the main point of contact for colleagues in the absence of their Line Manager.
• Lead in-store communication and foster two-way dialogue.
• Understand the Big 6 for the store and drive the team to meet targets.
• Coach and manage colleagues to deliver priorities and meet customer needs.
• Review reports and systems to drive improvements for customers and colleagues.
• Be a role model, living Tesco values.
• Lead replenishment teams to improve availability, merchandising and shelf standards.
• Create an inspiring and welcoming working environment.

Skills

Retail management

People leadership

Change management

Organisational skills

Communication and influencing

Job description

We are currently seeking to appoint a Deputy Manager in Dublin This role supports the Store Manager in the day to day running of a store. Deputy Managers work at the heart of Tesco, providing great service to colleagues and managers. This is senior team role reporting directly to the Store Manager.

• The day to day operation of the store, coaching and managing the team to deliver great service, availability and a positive lasting impression of Tesco
• Taking full accountability for the store when the Store Manager is not present
• Being the go to person for all colleagues for their day to day queries in the absence of their Line Manager
• Leading communication in the store and creating an environment of two waycommunication
• Understanding the Big 6 for the store and lead theteam to deliver the targets
• Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet customer needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• A role model for colleagues, living the Tesco values
• Leading the replenishment teams to deliver better availability, merchandising and shelf edge standards
• Creating an inspiring and welcoming working environment for customers and colleagues

• Previous retail management experience required
• A passion for working with people and customers
• The ability to lead and manage teams
• To be flexible in the way you think to make decisions and handle change
• Ability to effectively organise, prioritise, and handle multiple tasks and deadlines simultaneously
• Proven ability to resolve a wide range of issues in creative ways
• Strong communication and influencing skills

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require for further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/

How can I let Tesco know I need additional support?

Please let us know you need additional support by emailing [e-mail]

This will allow us to understand more about you and how we can best support you through the recruitment process.