Deputy General Manager – 4-Star Property
Location: North Co. Dublin
Type: Full-Time | 5 days over 7 | 45 hours per week
About the Role
An exciting opportunity has become available for a skilled and experienced Deputy General Manager to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin. The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.
If you’re an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.
Key Responsibilities
- Oversee the full day-to-day operations of a 66-bedroom 4-star hotel
- Lead a team of 45+ staff across all departments, ensuring smooth shift operations
- Work alongside the Operations Director in setting budgets, targets, and hotel strategy
- Collaborate with department heads to ensure alignment with company standards and objectives
- Maintain high levels of guest satisfaction by ensuring consistent service delivery
- Drive internal sales initiatives in collaboration with the hotel and group sales teams
- Ensure all Health & Safety protocols and property standards are maintained
- Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions
- Manage and monitor the hotel’s HACCP plan with relevant departments
- Lead training and development initiatives to continuously improve team performance
What You’ll Need
- 2+ years’ experience in a similar Deputy General Manager or Senior Ops role (3*/4* property)
- Strong working knowledge of all hotel departments, especially food & beverage and events
- Experience in leading, training, and developing staff and management teams
- A proven track record in delivering results and meeting commercial targets
- Understanding and experience with HACCP systems and hotel compliance
- Familiarity with front office systems and general hotel technology
- Solid grasp of hotel financials, forecasting, and reporting
- Excellent leadership, communication, and organisational skills
- Ability to work both independently and as part of a wider team
- Fluent English – both written and spoken
What’s on Offer
- Free parking
- Complimentary staff meals while on duty
- Company pension scheme
- Access to group health insurance (discounted rates)
- Ongoing training and development opportunities
- Staff reward & recognition initiatives
- Employee Assistance Programme (EAP & Wellness Support)