Denim Advisor | Full-Time | Blanchardstown – FIND THE PERFECT FIT WITH US!(2025-79)

Salsa Jeans Ireland Limited; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in Dublin is seeking a customer-focused individual to ensure every customer feels unique and valued. The role involves building strong relationships, driving sales, and delivering excellent service in a dynamic retail environment. Ideal candidates will have experience in fashion retail, strong communication skills, and a passion for denim. If you thrive in a team-oriented setting and can provide meaningful customer interactions, we want to hear from you.

Qualifications

• Previous experience in customer service within the fashion retail sector preferred.
• Strong communication skills and ability to build rapport with customers.
• Proactivity and strong initiative are essential.
• Team spirit and flexibility needed.
• Passion for fashion and interest in denim.
• Awareness of fashion trends is required.
• Fluency in English; additional languages are a plus.

Responsibilities

• Ensure every customer feels unique and valued, delivering excellent service.
• Build strong relationships with customers to foster loyalty.
• Drive and grow sales to achieve commercial objectives.
• Create a welcoming atmosphere and personalized experiences.
• Provide technical knowledge of denim products.
• Stay updated on collections and fashion trends.
• Advise customers on suitable fits for confidence.
• Maintain store organization through visual merchandising.
• Contribute to sales targets individually and as a store.
• Support cross-selling and up-selling naturally.

Skills

Customer service

Communication skills

Proactivity

Team spirit

Fashion awareness

Empathy

English fluency

Job description

MISSION OF THE ROLE:

• Ensure that every customer feels unique and valued, delivering excellent service and distinctive in-store experience;
• Build strong, empathetic relationships with customers, fostering trust and long-term loyalty;
• Drive and grow sales in order to achieve commercial objectives, fully aligned with the brand’s values and standards within the Irish retail market.

RESPONSIBILITIES:

• Inspire and convey our service values, hospitality mindset, storytelling and the Perfect Fit, creating a genuine, welcoming and authentic connection with every customer;
• Promote personalized experiences, transforming each interaction into a meaningful exchange where the brand’s story and each customer’s individuality naturally come together, through;
• The art of warmly welcoming the customer;
• Guiding and accompanying the customers throughout their in-store journey;
• Demonstrating strong technical knowledge of denim products (fabric types, washes, fits, finishes, sustainability, etc.);
• Staying constantly up to date with new collections, trends and innovations in the jeanswear segment;
• Advising on the most suitable fits so the customer feels confident, secure and certain they have found their Perfect Fit — the ideal balance between Fit&Feel;
• Protect and enhance the brand image through correct visual merchandising practices, keeping the store organised and inspiring, like a stage that tells our story through every detail;
• Ensure the correct execution of stockroom and store processes that impact stock management, contributing to a smooth and efficient customer experience;
• Actively contribute to the achievement of individual and store sales targets;
• Apply social influence techniques naturally and effectively to support cross‑selling and up‑selling.

PROFILE:

• Previous experience in customer service within the fashion retail sector (preferred);
• Strong communication skills with a natural ability to build empathy and rapport with customers;
• Proactivity, dynamism and strong initiative;
• Strong team spirit, flexibility and availability;
• Passion for fashion and a strong interest in denim and jeanswear;
• Awareness of fashion trends and strong aesthetic sensitivity;
• Fluency in English; additional languages are an advantage