Deli Supervisor

Centra; Westport; On-site; EUR 32,000 - 42,000; Full time

Job summary

Centra in Ireland is seeking a Customer-focused Deli Supervisor to lead the deli team, ensure quality standards, and deliver excellent service.

You will manage rosters, budgets, planograms, reduce waste, share knowledge with shoppers, train new staff and drive fresh food innovation.

A true passion for the food industry and strong HACCP compliance are essential.

Qualifications

• Minimum 1 year fresh food supervisory experience.
• Minimum 2 years exposure to fresh food; strong domain knowledge.
• Fully trained in HACCP and food safety.
• Experience in ordering for deli departments and managing waste in fresh food.
• Good knowledge of Microsoft Office (Excel, Word).
• Numerical skills; ability to roster and adhere to budgets.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Prepare presentation and layout of the deli serve over.
• Implement planograms correctly.
• Minimise waste and shrink in the department.
• Introduce fresh food innovations through regular research and benchmarking.
• Share knowledge, recipes, and recommendations with shoppers to demonstrate passion for quality.
• Train all new employees to the deli.
• Deal with customer queries professionally and consistently with store policy.
• Engage with new initiatives and new ways of working.

Skills

Fresh food supervision

Budgeting & rostering

Customer service

Microsoft Office

Numerical skills

Tools

Microsoft Office (Excel, Word)

Job description

Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The ideal candidate will have/be:

• Minimum 1 years€,, fresh food supervisory experience;
• Minimum 2 years` experience in a role with strong exposure to fresh food;
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements;
• Experience in ordering for deli departments and managing waste within a fresh food department;
• Good knowledge of Microsoft Office (Excel, Word);
• Numerical skills;
• Ability to roster and adhere to budgets;
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering;
• Customer focused manager who can build a quality and loyal customer base;
• The ability to inspire, lead and motivate employees through support and development.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
• Prepare the presentation and layout of the deli serve over;
• Implement planograms correctly;
• Minimise waste and shrink in the department;
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors;
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;
• Train all new employees to the deli;
• Deal with all customer queries and efficiently, professionally and consistent with store policy;
• Engage with new initiatives and embrace new ways of working.