Day Porter

Killarney Plaza Hotel & Spa; Killarney; On-site; EUR 20,000 - 40,000; Full time

Job summary

A prestigious hotel in Killarney is seeking a friendly and professional team member for guest assistance and sales opportunities enhancement. The ideal candidate will have strong communication skills, be customer-focused, and fluent in English. This is an entry-level, full-time position with various employee benefits including competitive salary and discounts across the hotel collection.

Benefits

Competitive salaries

Discounts on hotel stays

Meals prepared during work hours

Free coffee on duty

Career progression

Free access to leisure centres

O'Donoghue Ring Collection Staff Wellness programme

Access to learning tools and training opportunities

Qualifications

• Experience in working in a similar customer-facing environment.
• Demonstrates high levels of enthusiasm and professionalism.

Responsibilities

• Ensure guests are greeted professionally and assisted with queries.
• Promote the local area of Killarney.
• Maximise sales opportunities by upselling hotel facilities.
• Maintain cleanliness in public areas and assist with reception duties.
• Keep Porter storage areas tidy and ensure meeting rooms are set up.

Skills

Customer focused

Strong communication skills

Fluent in English

Job description

About the Role

What You'll Do

• Ensuring that guests are greeted in a professional and friendly manner and that they are offered assistance with luggage and queries.
• Having comprehensive knowledge and actively promoting the surrounding area of Killarney.
• Maximising all available sales opportunities by actively upselling the facilities in all O'Donoghue Ring Collection hotels and outlets.
• Ensuring the highest standards of presentation and cleanliness in the hotel, particularly in public areas.
• Assisting with reception duties when required.
• Ensure all Porter storage areas are clean and tidy.
• Ensuring meeting rooms are clean and set up as required.

About You

• Experience in working in a similar customer-facing environment.
• Strong communication skills.
• Customer Focused.
• Fluent in English and excellent communication skills are essential.
• Demonstrates high levels of enthusiasm and professionalism.

Why O'Donoghue Ring Collection?

When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first‑in‑class results.

Benefits for Staff

• Awarded a Great Place to Work 2024 – 2025
• Competitive salaries
• Discounts on hotel stays and special staff rates across the collection, plus special family and friend rates for accommodation.
• Discounts on dining and on all food outlets in the four hotels for you and a companion.
• Meals on duty – meals prepared for staff during work hours in our refurbished canteens.
• Free coffee on duty, provided in our refurbished canteens.
• Discounts for take‑away, including lower prices for teas, coffees and other items for staff members.
• Career progression – a clear career path for interested employees.
• Employee fitness – free access to leisure centres and family discounts on membership in our range of leisure centres.
• Employee wellness – ODR Collection Staff Wellness programme available to all staff, plus discounts on luxury spa products and treatments.
• Learning & development – access to a variety of learning tools through our online training software; we offer internships annually in various departments and cross‑training opportunities.

O'Donoghue Ring Collection is an equal opportunity employer and is committed to hiring and developing a diverse team, including individuals with different backgrounds, abilities, identities and experiences.

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Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Other

Industry

• Food and Beverage Manufacturing