Customer Service Desk - Retail

Bidvest Noonan; Newbridge; On-site; EUR 26,000 - 32,000; Full time

Job summary

Bidvest Noonan in Ireland is seeking a customer-focused professional to support front-of-house activities and ensure a neat, welcoming environment for customers. You will address concerns, escalate issues when needed, and uphold company policies and ethics in daily operations.

The role requires a professional demeanor, a willingness to work flexible hours, and a positive, diligent work ethic. Experience with Microsoft Office and strong phone etiquette are valued, as well as exposure to social

Qualifications

• Professional, customer-friendly demeanor required.
• Willing to work a flexible schedule.
• Positive attitude and strong work ethic.
• Experience with Microsoft Office Suite.
• Phone etiquette and call management skills.
• Social media marketing experience.

Responsibilities

• Maintains work area in a neat and organised manner.
• Greets customers in a professional manner.
• Addresses customers concerns and issues and escalates these concerns as required.
• Follows all company policies, procedures, and business ethics codes.
• Perform other duties as assigned.

Skills

Professional demeanor

Flexible schedule

Positive attitude

Phone etiquette

Social media marketing

Tools

Microsoft Office Suite

Job description

• Maintains work area in a neat and organised manner


• Perform other duties as assigned


• Greets customers in a professional manner


• Addresses customers concerns and issues and escalates these concerns as required


• Follows all company policies, procedures, and business ethics codes

Requirements

• Do you have a professional, customer-friendly demeanour and appearance?


• Are you willing to work a flexible schedule?


• Do you have a positive attitude and strong work ethic?


• Have you got experience with Microsoft Office Suite?


• Do you have a phone etiquette and call management skills?


• Do you have social media marketing experience?

About Us

For nearly 50 years, we've played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, \"to proudly create safer and healthier communities today, for tomorrow.\" It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve-now and for generations to come.'When you join Bidvest Noonan, you're joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'