Customer Service /Box Office and Sales - CE Scheme - DROICHEAD ARTS CENTRE LIMITED

DROICHEAD ARTS CENTRE LIMITED; The Borough District of Drogheda; On-site; EUR 40,000 - 60,000; Part time

Job summary

A community arts organization in Drogheda is seeking a Box Office Assistant for 19.5 hours per week. This role offers a developmental opportunity in the arts sector, focusing on customer service and IT skills. No previous experience is necessary, as full training will be provided. Applicants should have a keen interest in the arts and must be available for evening and weekend shifts, including every Saturday.

Qualifications

• No experience necessary; training will be provided.
• Flexibility is required, as the role involves evenings and weekends.
• Availability every Saturday is necessary.

Responsibilities

• Provide quality front line service to customers.
• Handle counter, telephone, and internet bookings.
• Input data on the ticketing system with attention to detail.
• Distribute literature to patrons and answer show-related enquiries.

Skills

Customer service skills

IT skills

Interest in the arts

Job description

DROICHEAD ARTS CTR

Municipal , 26-28 Stockwell Lane, Drogheda, Co. Louth, A92 FXC6

Eligibility

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

Application

To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Company Overview

Droichead Arts Centre is a multi-disciplinary arts centre, housed over two buildings, Stockwell St. and Barlow House. Arts and artists are at the heart of what we do, as well as engaging with audiences and communities across Drogheda and East Meath. We produce a dynamic year round programme, and our box office is a key role in terms of delivering our programme to our audiences.

Position: Box Office Assistant (Community Employment scheme – 19.5hrs per week)

Working in the Arts sector as a Box Office Assistant, will help you develop customer and IT skills. The role will involve a high level of customer service/you will be the first point of contact for our audiences.

Responsibilities

• Providing a quality front line service to customers
• Dealing with counter, telephone and internet bookings
• Efficiently input data on the ticketing system, ensuring constant attention to detail (full training will be provided)
• Distribute literature to patrons and answer questions in response to enquiries about shows and events

We are looking for someone with an interest in the arts, and computer skills would be an asset. We have a full year round programme, sometimes seven days a week, and flexibility is required. This role is for evenings and weekends, and please note that you need to be available to work every Saturday.

Front of house assistance

Contact Tony [e-mail] 041 9833946.

Sector

• arts, entertainment and recreation