Customer Service Assistant - Phones & Store Support

Tesco Ireland; Ballinasloe; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP

Employee Assistance Programme

Colleague Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn Scheme

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is seeking friendly, customer-focused staff to join our stores. You will put customers first, learn products, keep shelves stocked, and ensure a clean, well-organised shop floor on a daily basis.

We offer competitive pay and benefits, including a bonus scheme, Virtual GP, EAP, and staff discounts. We support flexible working where possible and are committed to an inclusive, welcoming workplace.

Qualifications

• Experience delivering proactive customer service.
• Ability to prioritise tasks to benefit customers.
• Adaptability to changing store needs.
• Able to follow verbal or written instructions.
• Reliable with good timekeeping and tidiness.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know customers and serve them with pride.
• Help ensure products and services are available for customers at all times.
• Handle products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Follow department routines and processes using training received.
• Follow all company policies and Health and Safety routines.
• Support colleagues in other departments when required.

Skills

Customer service

Teamwork

Time management

Attention to detail

Adaptability

Following instructions

Reliability

Job description

Tesco Ireland is seeking friendly, customer-focused staff to join our stores. You will put customers first, learn products, keep shelves stocked, and ensure a clean, well-organised shop floor on a daily basis.

We offer competitive pay and benefits, including a bonus scheme, Virtual GP, EAP, and staff discounts. We support flexible working where possible and are committed to an inclusive, welcoming workplace.